TOP NEWS
For organizations still relying on on-premises infrastructure, the choice to move to the cloud isn’t just about modernizing technology; it’s about survival, scalability, and staying competitive. If you’re a contact center director or CX leader, here’s the real question: Why should you invest in moving your contact...
December 11, 2024
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TOP NEWS
Artificial intelligence (AI) is reshaping customer experience (CX) strategies across industries, and financial services are no exception. Banks, insurers, and financial institutions are embracing AI to create experiences that feel more personal, efficient, and secure. The financial services sector faces unique...
December 11, 2024
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Download and read the story about one of the world’s largest hospitality providers that could have lost $15 million due to a small miscalculation of the time required for a seemingly simple task.
Last month the Seafood Commons released an architecture for a Decentralized Autonomous Industry. This month we are introducing...
Risk Management must be an integral component of today’s business organizations.
JULY 16, 2018, NEW YORK – Miratech Group, a global IT services and consulting organization, hosted its first session of their annual networking event called M-FORCE on June 21-22 in Kyiv, Ukraine.
Last year, much of the conversation around artificial intelligence was dominated by headlines about the shortage of “AI talent”...
As the world moves to becoming completely connected through the Internet of Things the amount of types of data available to organizations is increasing exponentially, but so is the number of entry points, putting a strain on cybersecurity teams to keep up.
In the summer of 2011, I was giving a lecture on machine translation at a small college in Kathmandu. That afternoon, one student asked me...
In February 2018, a team of young Nepali engineers successfully conducted a drone delivery test over a one-kilometer distance outside Kathmandu, the Nepali capital.
Having worked as a risk professional in banking for over 20 years, the concept and organization of Enterprise Risk Management has undergone an immense transformation.