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Biggest Contact Center Challenges to Resolve in 2024

Contact centers are the direct link between your business and customers. The fast evolution of automation and AI brings new contact center challenges for customer-centric organizations. For instance, the Contact Center as a Service (CCaaS) market is poised to reach $15 billion by 2029, and over 40% of migrations are...

March 20, 2024

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Accelerate CX Transformation with Managed Services

No matter what business you are running, you want your customers to have the best experience possible when they interact with your brand. CX transformation plays a crucial role in making sure that every customer interaction exceeds expectations. To make sure customers’ journeys are seamless, you must have the...

March 11, 2024

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November 1, 2016
Miratech Supports Agora Start-Up Competition in Tel Aviv

The race began to identify startups and early stage companies with the latest solutions to help solve the challenge of secure, convenient digital authentication for next generation financial services.

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October 20, 2016
Join Miratech at Agora Fund Run in Tel-Aviv

As part of our business development activities for R&„¢, we are delighted to invite you to the Agora Fund Run, a digital identity/cyber competition-taking place on November 15 in Tel Aviv, Israel. Miratech is sponsoring the event along with our Partners MagnaCarta Communications, Transfotech, Rise Tel Aviv powered by Barclays, Israel Export, and The Open Bank Project.

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September 15, 2016
M-Force New York Offers Partners a Close Look at New Miratech Solutions, Services, and Brand

Following the success of Miratech's M-Force Partner Event held in Kyiv in June, this year's second M-Force took place on September 15 at the Penn Club of New York, located in midtown Manhattan. There 37 Partners joined Miratech executives and subject matter experts in several practice areas to discuss a variety of hot topics. Specific presentations included the following:

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June 15, 2016
Fortune Magazine: Nightingale Entrusts Miratech with Daunting Task

Within its annual Fortune 500 issue, Fortune magazine highlights a recent Miratech transformation initiative that was unique in that Nightingale executive leadership determined that they would best achieve their business goals by transferring the management of their highly complex and strategically crucial core R&D operations to Miratech. The article explains that Miratech’s services included full engineering, maintenance, and support functions for Nightingale’s technology. Nightingale Informatix Corporation (TSX-V: NGH) provides innovative cloud-based electronic health record (EHR) and practice management solutions to healthcare organizations.

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April 26, 2016
Miratech’s Roman Dzvinka Attends Strategic CIO Roundtable

On April 26, Miratech VP Global Sales Roman Dzvinka attended as a special guest a Strategic CIO Roundtable sponsored by Computer Aid, Inc. Phil Weinzimer, President of Strategere Consulting and author of The Strategic CIO: Changing Dynamics of the Business Enterprise led the event, which took place at City Club in Raleigh, North Carolina, USA.

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April 11, 2016
Miratech Shortlisted for Best Nearshore Team and Manager of the Year Awards by National Outsourcing Association

Miratech is pleased to announce that it has been included in two shortlists for the National Outsourcing Association's (NOA's) Professional Awards. Miratech is one of six companies nominated for the Best Nearshore Team award; and its Application Services Director, Alexander Maximenko, has been named one of six nominees for the Manager of the Year award.

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April 11, 2016
Miratech Recognized Among 20 Most Promising Banking Technology Solution Providers 2016 by CIOReview

FREMONT, CA-Miratech, a leading IT outsourcing provider, joins an elite number of companies that have earned a spot in the 20 Most Promising Banking Technology Solution Providers 2016 by CIOReview.

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April 6, 2016
Miratech Earns ISO 22301 Certification for Business Continuity

Miratech has successfully earned certification for ISO 22301, the international standard for business continuity management. The certification covers all Miratech services and all international locations. The compliance audit and certification process was performed by Bureau Veritas.

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February 16, 2016
Miratech Named for Fourth Consecutive Year in Global Outsourcing 100 List

Miratech has been included for the fourth year in a row on The Global Outsourcing 100 (GO100) list by the International Association of Outsourcing Professionals (IAOP). The list recognizes the world's best outsourcing service providers.

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