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Managed cloud services for customer experience means the ongoing design, engineering, operation, and optimization of a CX platform, not just the migration that gets you there. That distinction matters more in 2026 than it did two years ago, because the platforms themselves don’t sit still anymore. This is the first in...
July 13, 2026
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Seasoned marketing leader brings nearly two decades of global go-to-market experience across the world’s leading data, analytics, and information services businesses. New York, 8th June 2026 – Miratech, a leading global IT and CX services and consulting firm, today announces the appointment of James Coleman as Vice...
June 8, 2026
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IT and consulting services company to showcase a new comprehensive training solution for industry leading Genesys Customer Experience Platform users
Miratech, a global IT services and consulting organization, is proud to announce that Maxim Potomakha, Program Manager at Miratech, has been named Manager of The Year at the GSA UK & Ireland Professional Awards 2019.
APRIL 16, 2019, NEW YORK – Miratech, a global IT services and consulting organization, is pleased to announce the release of its annual Corporate Social Responsibility (CSR) report. We share the essential values of our global...
MARCH 7, 2019, NEW YORK – Miratech, a global IT services and consulting organization, is delighted to announce the new board. The change will help improve internal governance, which is part of our strategy to grow to the next...
Miratech, a global IT services and consulting organization, has been named to the very special Global Outsourcing 100® by the International Association of Outsourcing Professionals® (IAOP®).
Want to get from where you are to where you want to be? You need the right methodology. Guiding your IT projects from inception to success can be a daunting task. In fact, two-thirds of all IT projects started in the US fail,...
Alexander Maximenko, Miratech Director, Applications Development Services, Wins 2019 Ones To Watch Award From IDG
November 12, 2018, New York – Miratech Group welcomes Emily Drenis as the Practice Lead, Customer Experience & Success. She will oversee the enterprise solutions consulting practice at Miratech.
Organizations today exist in an omnichannel world. Unfortunately, many of them have focused on protecting their online channels at the expense of their call centers.