TOP NEWS

Insights from Enterprise Connect 2024: How AI and Automation are Shaping Customer Experience

Erik Delorey, Director of Innovation Engineering at Miratech shares post-event Enterprise Connect 2024 thoughts It was great to attend Enterprise Connect 2024 again to meet clients, hear and see the latest new ideas and products from top CX and communication companies. The areas covered include unified communications,...

April 4, 2024

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Biggest Contact Center Challenges to Resolve in 2024

Contact centers are the direct link between your business and customers. The fast evolution of automation and AI brings new contact center challenges for customer-centric organizations. For instance, the Contact Center as a Service (CCaaS) market is poised to reach $15 billion by 2029, and over 40% of migrations are...

March 20, 2024

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October 30, 2019
Technology Visionaries Gather in NYC for Miratech’s M-Force19 North America

Miratech Group, a global IT services and consulting organization, hosted the North American session of their annual symposium M-Force that took place in New York City on October 23-24.

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September 24, 2019
Miratech’s M-Force Conference Calls All Technology Visionaries to NYC

Miratech Group is pleased to announce that the North American session of their annual networking event M-Force will take place in New York City on October 23-24.

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July 8, 2019
Miratech’s M-Force19 Europe Connects Innovation Across Industries

Miratech Group, a global IT services and consulting organization, hosted the European session of their annual symposium M-Force that took place in Kyiv on June 26-27.

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June 25, 2019
Miratech Named One of the World’s Best Outsourcing Companies by IAOP

Miratech Group, a global IT services and consulting organization, is honored to announce that the company has been named to the Global Outsourcing 100® and World’s Best Outsourcing Advisors "Best Of" lists by the International Association of Outsourcing Professionals (IAOP®). The lists are featured in a special advertising section on outsourcing in the June edition of FORTUNE Magazine.

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June 7, 2019
Miratech Introduces TrainingCX at Genesys Xperience19

IT and consulting services company to showcase a new comprehensive training solution for industry leading Genesys Customer Experience Platform users

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June 5, 2019
Maxim Potomakha, Miratech Program Manager, Named Manager of the Year

Miratech, a global IT services and consulting organization, is proud to announce that Maxim Potomakha, Program Manager at Miratech, has been named Manager of The Year at the GSA UK & Ireland Professional Awards 2019.

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April 16, 2019
Corporate Social Responsibility Report

APRIL 16, 2019, NEW YORK – Miratech, a global IT services and consulting organization, is pleased to announce the release of its annual Corporate Social Responsibility (CSR) report. We share the essential values of our global...

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March 7, 2019
Miratech Announces the New Board

MARCH 7, 2019, NEW YORK – Miratech, a global IT services and consulting organization, is delighted to announce the new board. The change will help improve internal governance, which is part of our strategy to grow to the next...

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February 19, 2019
Miratech Has Been Selected to the Best of the Global Outsourcing 100 List by IOAP

Miratech, a global IT services and consulting organization, has been named to the very special Global Outsourcing 100® by the International Association of Outsourcing Professionals® (IAOP®).

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