TOP NEWS
At Genesys Xperience 2026, much of the discussion focused on agentic AI and what it means for the future of customer experience. But one of the most practical sessions focused on something less glamorous and arguably more important: customer experience integration. As Erik Delorey, Director of Innovation Engineering...
September 4, 2026
Learn more
TOP NEWS
International legal executive brings more than 20 years of experience across global technology businesses. New York, September 1, 2026 – Miratech, a leading global IT and CX services and consulting company, today announces the appointment of Israel Ismail as SVP Legal & General Counsel, effective September 1,...
September 1, 2026
Learn more
Looking to supercharge the customer and agent experience in your organization? Google Contact Center AI (CCAI) Platform is a great contact center solution developed by Google. The platform offers security, modern digital and...
Genesys Xperience 2023 was indeed an inspiring and bold new way to ignite business transformation, customer and employee satisfaction. As part of the event, Miratech who was also exhibiting at the event, contributed to the...
NEW YORK, July 23 – Miratech, a leading global IT and consulting services organization, is pleased to announce that its CEO, Valeriy Kutsyy, has been named among the Top 100 USA Entrepreneurs with Ukrainian Origins by TOP USA...
NEW YORK, July 21, 2023 – Miratech, a leading global IT services and consulting company, is pleased to announce that it has received an investment from IFC, in partnership with Horizon Capital. This historic collaboration is part...
After four years, Xperience was finally back in-person! And it returned to the Mile High City at the spectacular Gaylord Rockies Resort. I remember going to Xperience ’19 as a Genesys Solution Consultant and hearing one of my...
Leading systems integrator in global enterprise contact center migrations will utilize Bandwidth’s award-winning MaestroTM next-generation cloud communications platform NEW YORK, June 15, 2023 – Bandwidth Inc. (NASDAQ:...
June 9, 2023, NEW YORK – It is with great pleasure that we announce Miratech, a leading global IT services and customer experience company, has been selected by Genesys as Services Partner of the Year in North America. This...
June 9, 2023, NEW YORK – Miratech, a leading global technology company, is pleased to announce its continued dedication to supporting Ukraine and its military through a series of initiatives aimed at raising funds for the...
In today’s fast-paced digital landscape, delivering exceptional customer experience (CX) is crucial for maintaining competitive advantage. Leveraging managed services provides businesses with the expertise and agility needed to...