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Miratech Named North America Partner of the Year by Genesys for Fourth Consecutive Year

NEW YORK, March 31, 2026 – Miratech, a leading global IT and CX services and consulting company, announced today that it has been named the 2025 North America Partner of the Year by Genesys, a global cloud leader in AI-powered experience orchestration. The award recognizes partners that demonstrate outstanding...

March 31, 2026

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AI-as-a-Service in CX: What to Prioritize First

AI is no longer the hard part. With AI-as-a-Service, contact centers can introduce artificial intelligence capabilities, real-time guidance, predictive analytics, and automation faster than ever—without building complex infrastructure or hiring specialized teams. But that accessibility has created a new challenge. It’s...

March 26, 2026

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June 15, 2023
Bandwidth and Miratech Announce Strategic Collaboration  For Global Contact Center Transformations Using Maestro 

Leading systems integrator in global enterprise contact center migrations will utilize Bandwidth’s award-winning  MaestroTM next-generation cloud communications platform NEW YORK, June 15, 2023 – Bandwidth Inc. (NASDAQ:...

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June 12, 2023
Miratech Named Genesys Services Partner of the Year in North America

June 9, 2023, NEW YORK – It is with great pleasure that we announce Miratech, a leading global IT services and customer experience company, has been selected by Genesys as Services Partner of the Year in North America. This...

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June 9, 2023
Miratech Provides Ongoing Support for Ukraine’s Military Efforts

June 9, 2023, NEW YORK – Miratech, a leading global technology company, is pleased to announce its continued dedication to supporting Ukraine and its military through a series of initiatives aimed at raising funds for the...

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May 30, 2023
Leverage Managed Services to Optimize CX

In today’s fast-paced digital landscape, delivering exceptional customer experience (CX) is crucial for maintaining competitive advantage. Leveraging managed services provides businesses with the expertise and agility needed to...

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May 26, 2023
Miratech Announces Gold Sponsorship Participation at Genesys Xperience

May 25, 2023, NEW YORK – Miratech, a leading Business Transformation as a Service company, is excited to announce its participation in Genesys Xperience 2023, one of the industry’s premier events focused on customer experience and...

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May 5, 2023
Miratech Welcomes Justin Kearney as the New Vice President of People

May 5, 2023, NEW YORK – Miratech, a leading IT services and consulting organization, welcomes Justin Kearney to its senior management team as the VP of People. In his new role, Mr. Kearney will contribute to delivering...

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May 1, 2023
Miratech Welcomes Raj Atwal as New Executive Vice President of Corporate Development

May 1, 2023, NEW YORK – Miratech, a leading IT services and consulting organization, welcomes Raj Atwal to its executive leadership team as Executive Vice President of Corporate Development. In his new role, Mr. Atwal will...

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April 28, 2023
4 Ways to Improve Customer Experience (CX) in Contact Centers

Proven Ways to Improve Customer Experience in Contact Centers Delivering an outstanding customer experience in contact centers is more important than ever in today’s competitive landscape. Customers expect fast, personalized, and...

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April 25, 2023
Miratech Named Winner of the Global InfoSec Award 2023

NEW YORK APRIL 25, 2023 – Miratech, a leading global IT services and consulting company, announced today that Cyber Defense Magazine (CDM), the industry’s leading electronic information security magazine, has named Oleg Khudiakov,...

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