TOP NEWS
Seasoned technology, media, and telecoms leader brings decades of experience in growing and maturing global companies. New York, October 1, 2025 – Miratech, a leading global IT and CX services and consulting firm, today announces the appointment of Naveen Menon as Chief Operating Officer (COO), effective...
October 1, 2025
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TOP NEWS
Every CX leader today is asking the same question: Is AI in customer experience delivering real value, or is it still just hype? The answer is mixed. On one hand, AI-powered customer experience is transforming how contact centers operate. Virtual agents, agent assist, and predictive analytics are already proving their...
September 29, 2025
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NEW YORK APRIL 25, 2023 – Miratech, a leading global IT services and consulting company, announced today that Cyber Defense Magazine (CDM), the industry’s leading electronic information security magazine, has named Oleg Khudiakov,...
In the ever-evolving world of communication technology, staying up to date with the latest advancements is crucial. This is especially true for businesses that rely on communication tools to connect with their customers and...
Have you ever kept up with the big tech trends by using IT outsourcing services? The Enterprise Strategy Group’s (ESG) 2023’s Technology Spending Intentions Survey found that IT outsourcing will be important for organizations...
NEW YORK, March 23 2023 – Miratech, a leading global IT services and consulting company, announced today that The Globee® Awards, organizers of the world’s premier business awards programs and business ranking lists, has named...
Delivering world-class customer experience (CX) means keeping ahead of CX trends. Find out how to elevate your contact center by joining Enterprise Connect gold sponsors Miratech, March 27 – 30, 2023. Our global CX experts will be...
Let’s talk about ways to transform customer experience with the most reliable partner in the CCaaS industry – Miratech, and our new service – MiraCloud. So, you want to transform your contact center and enhance user experience? Or...
MARCH 13, 2023, NEW YORK – Miratech, a global IT services and consulting company, has launched MiraCloud, a subscription-based cloud professional services solution designed to accelerate the delivery, support, and continuous...
MARCH 09, 2023, NEW YORK – We are excited to announce that Miratech, a global IT services and consulting company, will be participating as a gold sponsor in Enterprise Connect 2023 – the leading event for enterprise communications...
Miratech Named a ‘Rising Star’ for 11th Consecutive Year on the 2023 Global Outsourcing 100 List. NEW YORK, FEBRUARY 20, 2023 – Miratech, a leading global IT services and consulting firm, has once again been honored as a “Rising...