TOP NEWS

Insights from Enterprise Connect 2024: How AI and Automation are Shaping Customer Experience

Erik Delorey, Director of Innovation Engineering at Miratech shares post-event Enterprise Connect 2024 thoughts It was great to attend Enterprise Connect 2024 again to meet clients, hear and see the latest new ideas and products from top CX and communication companies. The areas covered include unified communications,...

April 4, 2024

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TOP NEWS

Biggest Contact Center Challenges to Resolve in 2024

Contact centers are the direct link between your business and customers. The fast evolution of automation and AI brings new contact center challenges for customer-centric organizations. For instance, the Contact Center as a Service (CCaaS) market is poised to reach $15 billion by 2029, and over 40% of migrations are...

March 20, 2024

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November 18, 2022
Miratech employees raise over 1 million UAH to support the needs of Ukraine’s defense

November 18, 2022, NEW YORK – Miratech stands with Ukraine and condemns the barbaric attack of the Russian Federation on the people of Ukraine. On the eve of the Defenders’ Day of Ukraine, October 14, many of Miratech’s employees...

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November 4, 2022
Genesys and Miratech Recognized for Excellence in Strategic Partnerships

November 4, 2022, NEW YORK – Miratech, global IT services and consulting organization, is pleased to announce that it has been recognized by IAOP®, the International Association of Global Outsourcing Professionals, for Excellence...

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October 27, 2022
Improve Customer Engagement With Gamification

Ever wondered what the benefits of gamification for customer and employee engagement are?  Gamification is not a new concept, however the number of applications using it, across multiple sectors, is accelerating exponentially....

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August 15, 2022
Miratech Becomes a Founding Sponsor for Ukraine House DC Foundation  

Miratech, a global leader in IT services and consulting, is honored to become a Founding Sponsor of the Ukraine House DC Foundation, a non-for-profit non-partisan organization based in Washington DC.

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August 12, 2022
Miratech Opens New R&D Center in Toronto, Canada

Miratech, a global leader in IT services and consulting, announces the opening of an R&D Center in Toronto, Canada. The new center supports the company’s global expansion and strategic growth objectives by delivering digital product engineering and customer experience design services, , to its customers throughout the region.

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April 27, 2022
Miratech Attracts Growth Equity Investment from Horizon Capital

Miratech Group, a next-generation digital engineering and consulting services company, announced a minority stake equity investment from Horizon Capital, a US-domiciled private equity firm investing in fast-growing niche leaders in Emerging Europe. Horizon Capital will help Miratech to accelerate its ongoing global expansion in providing digital product engineering and customer experience design services to renowned global companies.

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April 11, 2022
Miratech recognized as “All Star” on IAOP 2022 Global Outsourcing 100 List

Miratech Group, global IT services and consulting organization, has been recognized as an “All Star” company on the 2022 Global Outsourcing 100 list (GO100) by IAOP.

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March 23, 2022
Miratech Joins Diia City to Drive IT Innovation and Growth in Ukraine

Miratech, a global IT services and consulting company, is now a Diia City resident.

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March 1, 2022
We Stand With Ukraine

Miratech is an international company with its origins in Ukraine, and we are proud to have R&D offices in multiple locations there. We categorically condemn the Russian invasion as a blatant violation of international law, a rejection of democracy, and a breach of fundamental human rights.

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