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How to Balance AI and Human Intelligence in Modern Contact Centers

Erik Delorey, Director of Innovation Engineering at Miratech shares insights from GTACC 2024 The contact center industry is changing fast, and it’s clear that artificial intelligence (AI) is no longer just a buzzword. With artificial intelligence more accessible than ever, businesses are integrating it more and more...

November 20, 2024

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Miratech’s Recruitment Wins Talent Acquisition Team of the Year at HRO Today Awards

The prestigious industry award recognizes Miratech’s commitment to talent acquisition excellence, innovation, and creating meaningful employment opportunities across the globe. DUBLIN, IRELAND – November 11, 2024 – Miratech, a leading global IT services and consulting company, is proud to announce that its recruiting...

November 15, 2024

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March 24, 2023
Miratech Named Winner in the 19th Annual Globee® Cybersecurity Awards

NEW YORK, March 23 2023 – Miratech, a leading global IT services and consulting company, announced today that The Globee® Awards, organizers of the world’s premier business awards programs and business ranking lists, has named...

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March 20, 2023
Discover the New Way to Transform Your Contact Center with Miratech at Enterprise Connect

Delivering world-class customer experience (CX) means keeping ahead of CX trends. Find out how to elevate your contact center by joining Enterprise Connect gold sponsors Miratech, March 27 – 30, 2023. Our global CX experts will be...

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March 15, 2023
Transform your customer experience successfully with MiraCloud

Let’s talk about ways to transform customer experience with the most reliable partner in the CCaaS industry – Miratech, and our new service – MiraCloud. So, you want to transform your contact center and enhance user experience? Or...

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March 13, 2023
Miratech Launches MiraCloud, a Revolutionary CCaaS Delivery and Support System

MARCH 13, 2023, NEW YORK – Miratech, a global IT services and consulting company, has launched MiraCloud, a subscription-based cloud professional services solution designed to accelerate the delivery, support, and continuous...

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March 9, 2023
Join Miratech at Enterprise Connect 2023

MARCH 09, 2023, NEW YORK – We are excited to announce that Miratech, a global IT services and consulting company, will be participating as a gold sponsor in Enterprise Connect 2023 – the leading event for enterprise communications...

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February 22, 2023
IAOP The Global Outsourcing 100

Miratech Named a ‘Rising Star’ for 11th Consecutive Year on the 2023 Global Outsourcing 100 List. NEW YORK, FEBRUARY 20, 2023 – Miratech, a leading global IT services and consulting firm, has once again been honored as a “Rising...

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February 8, 2023
Understanding Public Cloud Security

Public Cloud, Hybrid Cloud and Multi-Tenancy Insights Public cloud security is often misunderstood. Did you know that public cloud solutions can be as secure as on-premises ‘private’ clouds and hybrid cloud solutions? In fact,...

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January 19, 2023
Free NFT, Python, and Computer Graphic Courses for your child

Miratech IT Kids Club is happy to share free classes on the topics that have become the household names of the most prominent and in-demand IT specializations discussed on TikTok and Youtube. Quite a few kids are enjoying their...

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November 18, 2022
Miratech Addresses Global Tech Advocates Summit in India

November 18, 2022, NEW YORK – Miratech, global IT services and consulting organization, has addressed the Global Tech Advocates Summit (GTA), in Bangalore India, confirming its commitment to developing world-leading customer...

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