TOP NEWS

Insights from Enterprise Connect 2024: How AI and Automation are Shaping Customer Experience

Erik Delorey, Director of Innovation Engineering at Miratech shares post-event Enterprise Connect 2024 thoughts It was great to attend Enterprise Connect 2024 again to meet clients, hear and see the latest new ideas and products from top CX and communication companies. The areas covered include unified communications,...

April 4, 2024

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Biggest Contact Center Challenges to Resolve in 2024

Contact centers are the direct link between your business and customers. The fast evolution of automation and AI brings new contact center challenges for customer-centric organizations. For instance, the Contact Center as a Service (CCaaS) market is poised to reach $15 billion by 2029, and over 40% of migrations are...

March 20, 2024

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February 21, 2022
Miratech’s 10th Year as ‘Rising Star’ on 2022 Global Outsourcing 100 List by IAOP

Miratech Group, global IT services and consulting organization, has been recognized as a ‘Rising Star’ for the 10th consecutive year in The 2022 Global Outsourcing 100® list by the International Association of Outsourcing Professionals® (IAOP).

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February 10, 2022
Digitalized Project Management

Why do so many technology projects finish late and over budget?   One of the major factors is that the project management tools being used simply don’t go far enough to eliminate the guesswork.

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July 19, 2021
Miratech Joins Google Cloud Partner Advantage Program

Miratech announced that it has been welcomed into the Google Cloud Partner Advantage Program as a Service partner.

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June 7, 2021
Miratech Welcomes Alexander Oleshko as New SVP of Global Delivery

Miratech, a leading IT services and consulting organization, welcomes Alexander Oleshko to its executive leadership team as a Senior Vice President of Global Delivery.

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June 1, 2021
Miratech Welcomes New Vice President of Employee Experience

June 1, 2021, NEW YORK – Miratech, a leading IT services and consulting organization, announces the appointment of Ostap Malaniuk to the post of Vice President, Employee Experience. The appointment is part of an ongoing investment...

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May 13, 2021
Five Compelling Reasons Why Organizations Are Turning to Managed Services

Are your in-house resources struggling to keep pace with advances in technology and your business needs? Would your organization benefit from cost-effective technology operations, enhanced business resiliency, specialized technical expertise when you need it, and more time to focus on driving your business growth?

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April 12, 2021
Miratech ‘All Star’ Company Status Recognized by IAOP®

Miratech has been recognized, once again, as an “All Star” company on The 2021 Global Outsourcing 100® list by IAOP®.

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April 1, 2021
Unleash Your Potential More Easily with Virtual Talent

Need to accelerate your business transformation to take advantage of new market opportunities? Whatever your imperative, the global pandemic has played a significant role in opening organizational eyes to different and more effective ways of operating.

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March 25, 2021
How to Mitigate IT Outsourcing Risks: An Expert Guide

Are you considering IT outsourcing, but concerned about the potential risks? Maybe your organization is looking to: reduce costs, enhance reliability, improve service and support, or perhaps gain access to specialized technology skills and experience?

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