Ever wondered what the benefits of gamification for customer and employee engagement are? Gamification is not a new concept, however the number of applications using it, across multiple sectors, is accelerating exponentially. This...
Why do so many technology projects finish late and over budget? One of the major factors is that the project management tools being used simply don’t go far enough to eliminate the guesswork.
Are your in-house resources struggling to keep pace with advances in technology and your business needs? Would your organization benefit from cost-effective technology operations, enhanced business resiliency, specialized technical expertise when you need it, and more time to focus on driving your business growth?
Need to accelerate your business transformation to take advantage of new market opportunities? Whatever your imperative, the global pandemic has played a significant role in opening organizational eyes to different and more effective ways of operating.
Are you considering IT outsourcing, but concerned about the potential risks? Maybe your organization is looking to: reduce costs, enhance reliability, improve service and support, or perhaps gain access to specialized technology skills and experience?
COVID-19 has demonstrated the resilience of our business and delivery model. Our 30 years of building the business, hiring and training people, and developing proprietary methodologies and tools have enabled us to develop the resilience...
The COVID-19 pandemic has affected lives and businesses around the world and no industry is an exception. Almost every business continuity plan calls for addressing disruptions by shifting their operations from a disrupted market to a stable market.
Want to get from where you are to where you want to be? You need the right methodology. Guiding your IT projects from inception to success can be a daunting task. In fact, two-thirds of all IT projects started in the US fail,...
Organizations today exist in an omnichannel world. Unfortunately, many of them have focused on protecting their online channels at the expense of their call centers.