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The Impact of AI Regulations on the CX Industry: A Global Perspective

As artificial intelligence (AI) becomes increasingly integrated into customer experience (CX) strategies, global regulations are evolving to ensure ethical and responsible use. These regulations significantly impact how businesses implement AI technologies, particularly in the CX industry. Let’s explore the landscape...

August 26, 2024

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Miratech is Certified as Great Place To Work in India

NEW YORK, August 15, 2024 – Miratech, a leading global IT services and consulting firm is pleased to announce its certification as a Great Place To Work® in India. This certification is a significant achievement, particularly as it marks Miratech’s first-ever application for this recognition. The certification is based...

August 15, 2024

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May 5, 2023
Miratech Welcomes Justin Kearney as the New Vice President of People

May 5, 2023, NEW YORK – Miratech, a leading IT services and consulting organization, welcomes Justin Kearney to its senior management team as the VP of People. In his new role, Mr. Kearney will contribute to delivering...

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May 1, 2023
Miratech Welcomes Raj Atwal as New Executive Vice President of Corporate Development

May 1, 2023, NEW YORK – Miratech, a leading IT services and consulting organization, welcomes Raj Atwal to its executive leadership team as Executive Vice President of Corporate Development. In his new role, Mr. Atwal will...

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April 28, 2023
4 Ways to Improve Customer Experience (CX) in Contact Centers

How CX Helps Scale Business Growth Are you searching for ways to boost your business growth by improving your customer experience? Discover the power of easily scalable CX solutions to unlock the full potential of your contact...

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April 25, 2023
Miratech Named Winner of the Global InfoSec Award 2023

NEW YORK APRIL 25, 2023 – Miratech, a leading global IT services and consulting company, announced today that Cyber Defense Magazine (CDM), the industry’s leading electronic information security magazine, has named Oleg Khudiakov,...

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April 12, 2023
Navigating the Evolving Landscape of Communication Technology: Key Takeaways from Enterprise Connect 2023

In the ever-evolving world of communication technology, staying up to date with the latest advancements is crucial. This is especially true for businesses that rely on communication tools to connect with their customers and...

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April 4, 2023
How IT Outsourcing Services Can Help You Keep Up with Tech Trends

Have you ever kept up with the big tech trends by using IT outsourcing services? The Enterprise Strategy Group’s (ESG) 2023’s Technology Spending Intentions Survey found that IT outsourcing will be important for organizations...

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March 24, 2023
Miratech Named Winner in the 19th Annual Globee® Cybersecurity Awards

NEW YORK, March 23 2023 – Miratech, a leading global IT services and consulting company, announced today that The Globee® Awards, organizers of the world’s premier business awards programs and business ranking lists, has named...

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March 20, 2023
Discover the New Way to Transform Your Contact Center with Miratech at Enterprise Connect

Delivering world-class customer experience (CX) means keeping ahead of CX trends. Find out how to elevate your contact center by joining Enterprise Connect gold sponsors Miratech, March 27 – 30, 2023. Our global CX experts will be...

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March 15, 2023
Transform your customer experience successfully with MiraCloud

Let’s talk about your contact center and a new age of digital transformation with the most reliable partner in the CCaaS industry – Miratech, and our new solution – MiraCloud. So, you want to transform your contact center and...

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