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The Impact of AI Regulations on the CX Industry: A Global Perspective

As artificial intelligence (AI) becomes increasingly integrated into customer experience (CX) strategies, global regulations are evolving to ensure ethical and responsible use. These regulations significantly impact how businesses implement AI technologies, particularly in the CX industry. Let’s explore the landscape...

August 26, 2024

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Miratech is Certified as Great Place To Work in India

NEW YORK, August 15, 2024 – Miratech, a leading global IT services and consulting firm is pleased to announce its certification as a Great Place To Work® in India. This certification is a significant achievement, particularly as it marks Miratech’s first-ever application for this recognition. The certification is based...

August 15, 2024

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July 25, 2023
Unlocking Business Transformation: Enhancing KPOs and KPIs with Emerging Technologies

Genesys Xperience 2023 was indeed an inspiring and bold new way to ignite customer and employee satisfaction. As part of the event, Miratech who was also exhibiting at the event, contributed to the unique set of discussions with...

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July 24, 2023
Miratech CEO, Valeriy Kutsyy, Recognized as a Top 100 USA Entrepreneur with Ukrainian Origins

NEW YORK, July 23 – Miratech, a leading global IT and consulting services organization, is pleased to announce that its CEO, Valeriy Kutsyy, has been named among the Top 100 USA Entrepreneurs with Ukrainian Origins by TOP USA...

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July 21, 2023
IFC and Horizon Capital Invest in Miratech to Strengthen Ukraine’s IT Sector and Promote Economic Resilience

NEW YORK, July 21, 2023 – Miratech, a leading global IT services and consulting company, is pleased to announce that it has received an investment from IFC, in partnership with Horizon Capital. This historic collaboration is part...

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June 28, 2023
Partnerships and Customer Experience Innovations: Highlights from Genesys Xperience 2023

After four years, Xperience was finally back in-person! And it returned to the Mile High City at the spectacular Gaylord Rockies Resort. I remember going to Xperience ’19 as a Genesys Solution Consultant and hearing one of my...

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June 15, 2023
Bandwidth and Miratech Announce Strategic Collaboration  For Global Contact Center Transformations Using Maestro 

Leading systems integrator in global enterprise contact center migrations will utilize Bandwidth’s award-winning  MaestroTM next-generation cloud communications platform NEW YORK, June 15, 2023 – Bandwidth Inc. (NASDAQ: BAND) a...

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June 12, 2023
Miratech Named Genesys Services Partner of the Year in North America

June 9, 2023, NEW YORK – It is with great pleasure that we announce Miratech, a leading global IT services and customer experience company, has been selected by Genesys as Services Partner of the Year in North America. This award...

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June 9, 2023
Miratech Provides Ongoing Support for Ukraine’s Military Efforts

June 9, 2023, NEW YORK – Miratech, a leading global technology company, is pleased to announce its continued dedication to supporting Ukraine and its military through a series of initiatives aimed at raising funds for the...

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May 30, 2023
Leverage Managed Services to Optimize CX

Does your organization have everything in place to keep moving your Customer Experience (CX) technology forward? … because successfully deploying CX solutions is just the start of your CX journey. Ensure your next steps really...

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May 26, 2023
Miratech Announces Gold Sponsorship Participation at Genesys Xperience

May 25, 2023, NEW YORK – Miratech, a leading Business Transformation as a Service company, is excited to announce its participation in Genesys Xperience 2023, one of the industry’s premier events focused on customer experience and...

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