TOP NEWS
Erik Delorey, Director of Innovation Engineering at Miratech shares post-event Enterprise Connect 2024 thoughts It was great to attend Enterprise Connect 2024 again to meet clients, hear and see the latest new ideas and products from top CX and communication companies. The areas covered include unified communications,...
April 4, 2024
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TOP NEWS
Contact centers are the direct link between your business and customers. The fast evolution of automation and AI brings new contact center challenges for customer-centric organizations. For instance, the Contact Center as a Service (CCaaS) market is poised to reach $15 billion by 2029, and over 40% of migrations are...
March 20, 2024
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As Halloween approaches, the contact center world faces a spine-tingling event – the change that Genesys Engage on-premises software is undergoing. Are you on Genesys on-premises? Then, in this post, we’ll unravel the mystery...
Discover how Kernel and Miratech's digital transformation revolutionized agribusiness, boosting productivity and data-driven insights.
Looking to supercharge the customer and agent experience in your organization? Google Contact Center AI (CCAI) Platform is a great contact center solution developed by Google. The platform offers security, modern digital and...
Genesys Xperience 2023 was indeed an inspiring and bold new way to ignite customer and employee satisfaction. As part of the event, Miratech who was also exhibiting at the event, contributed to the unique set of discussions with...
NEW YORK, July 23 – Miratech, a leading global IT and consulting services organization, is pleased to announce that its CEO, Valeriy Kutsyy, has been named among the Top 100 USA Entrepreneurs with Ukrainian Origins by TOP USA...
NEW YORK, July 21, 2023 – Miratech, a leading global IT services and consulting company, is pleased to announce that it has received an investment from IFC, in partnership with Horizon Capital. This historic collaboration is part...
After four years, Xperience was finally back in-person! And it returned to the Mile High City at the spectacular Gaylord Rockies Resort. I remember going to Xperience ’19 as a Genesys Solution Consultant and hearing one of my...
Leading systems integrator in global enterprise contact center migrations will utilize Bandwidth’s award-winning MaestroTM next-generation cloud communications platform NEW YORK, June 15, 2023 – Bandwidth Inc. (NASDAQ: BAND) a...
June 9, 2023, NEW YORK – It is with great pleasure that we announce Miratech, a leading global IT services and customer experience company, has been selected by Genesys as Services Partner of the Year in North America. This award...