Miratech Named a ‘Rising Star’ for 12th Consecutive Year on the 2024 Global Outsourcing 100 List

Miratech, leading global IT services and consulting firm, has once again been honored as a "Rising Star" in the 2024 Global Outsourcing 100® list by the IAOP. This marks the 12th consecutive year that the company has received this recognition.

February 20, 2024

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Top 5 Contact Center Best Practices to Elevate E-Commerce

Customer experience (CX) can make or break a brand’s success. With so many online retailers competing for customers’ attention, you need to prioritize CX and make it a fundamental part of your business strategy. One crucial element of CX is contact center best practices. In this article, we’ll explore five best...

January 15, 2024

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July 24, 2023
Miratech CEO, Valeriy Kutsyy, Recognized as a Top 100 USA Entrepreneur with Ukrainian Origins

NEW YORK, July 23 – Miratech, a leading global IT and consulting services organization, is pleased to announce that its CEO, Valeriy Kutsyy, has been named among the Top 100 USA Entrepreneurs with Ukrainian Origins by TOP USA...

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July 21, 2023
IFC and Horizon Capital Invest in Miratech to Strengthen Ukraine’s IT Sector and Promote Economic Resilience

NEW YORK, July 21, 2023 – Miratech, a leading global IT services and consulting company, is pleased to announce that it has received an investment from IFC, in partnership with Horizon Capital. This historic collaboration is part...

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June 28, 2023
Partnerships and Customer Experience Innovations: Highlights from Genesys Xperience 2023

After four years, Xperience was finally back in-person! And it returned to the Mile High City at the spectacular Gaylord Rockies Resort. I remember going to Xperience ’19 as a Genesys Solution Consultant and hearing one of my...

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June 15, 2023
Bandwidth and Miratech Announce Strategic Collaboration  For Global Contact Center Transformations Using Maestro 

Leading systems integrator in global enterprise contact center migrations will utilize Bandwidth’s award-winning  MaestroTM next-generation cloud communications platform NEW YORK, June 15, 2023 – Bandwidth Inc. (NASDAQ: BAND) a...

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June 12, 2023
Miratech Named Genesys Services Partner of the Year in North America

June 9, 2023, NEW YORK – It is with great pleasure that we announce Miratech, a leading global IT services and customer experience company, has been selected by Genesys as Services Partner of the Year in North America. This award...

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June 9, 2023
Miratech Provides Ongoing Support for Ukraine’s Military Efforts

June 9, 2023, NEW YORK – Miratech, a leading global technology company, is pleased to announce its continued dedication to supporting Ukraine and its military through a series of initiatives aimed at raising funds for the...

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May 30, 2023
Leverage Managed Services to Optimize CX

Does your organization have everything in place to keep moving your Customer Experience (CX) technology forward? … because successfully deploying CX solutions is just the start of your CX journey. Ensure your next steps really...

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May 26, 2023
Miratech Announces Gold Sponsorship Participation at Genesys Xperience

May 25, 2023, NEW YORK – Miratech, a leading Business Transformation as a Service company, is excited to announce its participation in Genesys Xperience 2023, one of the industry’s premier events focused on customer experience and...

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May 5, 2023
Miratech Welcomes Justin Kearney as the New Vice President of People

May 5, 2023, NEW YORK – Miratech, a leading IT services and consulting organization, welcomes Justin Kearney to its senior management team as the VP of People. In his new role, Mr. Kearney will contribute to delivering...

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