TOP NEWS
May 22, 2024, NEW YORK – Miratech Group, a leading global IT services and consulting organization, is pleased to announce the appointment of Hanna Shuvalova to its Board of Directors as an Independent Non-Executive Director, effective immediately. Ms. Shuvalova brings a wealth of experience in technology investment,...
May 22, 2024
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TOP NEWS
MAY 13, NEW YORK – Miratech, a leading global IT services and customer experience company, announces its second consecutive win of the prestigious Genesys North America Partner Award. This recognition highlights Miratech’s unwavering commitment to customer experience (CX) excellence and its pivotal role in driving...
May 13, 2024
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Customer experience (CX) can make or break a brand’s success. With so many online retailers competing for customers’ attention, you need to prioritize CX and make it a fundamental part of your business strategy. One crucial...
NEW YORK, January 4 – Miratech, a global IT services and consulting organization, introduces MiraCloud on AWS Marketplace, a major step in transforming Contact Center as a Service (CCaaS) platforms and reshaping the customer...
Discover how MiraCloud can empower large organizations to proactively manage their customer support teams for the Black Friday and Cyber Monday rush.
A leading financial services company, LERETA, which provides real estate tax and flood services, felt the urge for improvement. They wanted to enhance their position in the market, utilizing operational process transformation,...
As Halloween approaches, the contact center world faces a spine-tingling event – the change that Genesys Engage on-premises software is undergoing. Are you on Genesys on-premises? Then, in this post, we’ll unravel the mystery...
Discover how Kernel and Miratech's digital transformation revolutionized agribusiness, boosting productivity and data-driven insights.
Looking to supercharge the customer and agent experience in your organization? Google Contact Center AI (CCAI) Platform is a great contact center solution developed by Google. The platform offers security, modern digital and...
Genesys Xperience 2023 was indeed an inspiring and bold new way to ignite customer and employee satisfaction. As part of the event, Miratech who was also exhibiting at the event, contributed to the unique set of discussions with...
NEW YORK, July 23 – Miratech, a leading global IT and consulting services organization, is pleased to announce that its CEO, Valeriy Kutsyy, has been named among the Top 100 USA Entrepreneurs with Ukrainian Origins by TOP USA...