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Miratech Achieves Advanced Tier Status within the AWS Partner Network

NEW YORK, March 11, 2025 – Miratech, a leading global IT and CX services and consulting company, announced today that it has achieved Amazon Web Services (AWS) Advanced Tier Partner status within the AWS Partner Network (APN). AWS Advanced Tier Services Partners are organizations recognized for their proven technical...

March 11, 2025

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What’s Next for CX? Key Themes We’re Watching at Enterprise Connect 2025

Enterprise Connect 2025 is right around the corner, and the buzz is already building. Every year, this event brings together the brightest minds in customer experience (CX), contact center innovation, and cloud technology. This year, we’re expecting even bigger conversations around AI, cloud migrations, and the...

March 11, 2025

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October 25, 2023
Embracing the Future of Contact Centers: Navigating the Genesys Engage On-Premises Transformation

As Halloween approaches, the contact center world faces a spine-tingling event – the change that Genesys Engage on-premises software is undergoing. Are you on Genesys on-premises? Then, in this post, we’ll unravel the mystery...

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October 17, 2023
Revolutionizing Agribusiness Through Digital Transformation: Miratech and Kernel Success Story

Discover how Kernel and Miratech's digital transformation revolutionized agribusiness, boosting productivity and data-driven insights.

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August 1, 2023
Boost Your Contact Center Efficiency with Google CCAI and Miratech

Looking to supercharge the customer and agent experience in your organization? Google Contact Center AI (CCAI) Platform is a great contact center solution developed by Google. The platform offers security, modern digital and...

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July 25, 2023
Unlocking Business Transformation: Enhancing KPOs and KPIs with Emerging Technologies

Genesys Xperience 2023 was indeed an inspiring and bold new way to ignite business transformation, customer and employee satisfaction. As part of the event, Miratech who was also exhibiting at the event, contributed to the...

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July 24, 2023
Miratech CEO, Valeriy Kutsyy, Recognized as a Top 100 USA Entrepreneur with Ukrainian Origins

NEW YORK, July 23 – Miratech, a leading global IT and consulting services organization, is pleased to announce that its CEO, Valeriy Kutsyy, has been named among the Top 100 USA Entrepreneurs with Ukrainian Origins by TOP USA...

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July 21, 2023
IFC and Horizon Capital Invest in Miratech to Strengthen Ukraine’s IT Sector and Promote Economic Resilience

NEW YORK, July 21, 2023 – Miratech, a leading global IT services and consulting company, is pleased to announce that it has received an investment from IFC, in partnership with Horizon Capital. This historic collaboration is part...

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June 28, 2023
Partnerships and Customer Experience Innovations: Highlights from Genesys Xperience 2023

After four years, Xperience was finally back in-person! And it returned to the Mile High City at the spectacular Gaylord Rockies Resort. I remember going to Xperience ’19 as a Genesys Solution Consultant and hearing one of my...

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June 15, 2023
Bandwidth and Miratech Announce Strategic Collaboration  For Global Contact Center Transformations Using Maestro 

Leading systems integrator in global enterprise contact center migrations will utilize Bandwidth’s award-winning  MaestroTM next-generation cloud communications platform NEW YORK, June 15, 2023 – Bandwidth Inc. (NASDAQ:...

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June 12, 2023
Miratech Named Genesys Services Partner of the Year in North America

June 9, 2023, NEW YORK – It is with great pleasure that we announce Miratech, a leading global IT services and customer experience company, has been selected by Genesys as Services Partner of the Year in North America. This...

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