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Why Should Companies Move from On-Prem to Cloud?

For organizations still relying on on-premises infrastructure, the choice to move to the cloud isn’t just about modernizing technology; it’s about survival, scalability, and staying competitive. If you’re a contact center director or CX leader, here’s the real question: Why should you invest in moving your contact...

December 11, 2024

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Transforming Customer Experience in Financial Services with AI

Artificial intelligence (AI) is reshaping customer experience (CX) strategies across industries, and financial services are no exception. Banks, insurers, and financial institutions are embracing AI to create experiences that feel more personal, efficient, and secure. The financial services sector faces unique...

December 11, 2024

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April 12, 2023
Navigating the Evolving Landscape of Communication Technology: Key Takeaways from Enterprise Connect 2023

In the ever-evolving world of communication technology, staying up to date with the latest advancements is crucial. This is especially true for businesses that rely on communication tools to connect with their customers and...

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April 4, 2023
How IT Outsourcing Services Can Help You Keep Up with Tech Trends

Have you ever kept up with the big tech trends by using IT outsourcing services? The Enterprise Strategy Group’s (ESG) 2023’s Technology Spending Intentions Survey found that IT outsourcing will be important for organizations...

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March 24, 2023
Miratech Named Winner in the 19th Annual Globee® Cybersecurity Awards

NEW YORK, March 23 2023 – Miratech, a leading global IT services and consulting company, announced today that The Globee® Awards, organizers of the world’s premier business awards programs and business ranking lists, has named...

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March 20, 2023
Discover the New Way to Transform Your Contact Center with Miratech at Enterprise Connect

Delivering world-class customer experience (CX) means keeping ahead of CX trends. Find out how to elevate your contact center by joining Enterprise Connect gold sponsors Miratech, March 27 – 30, 2023. Our global CX experts will be...

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March 15, 2023
Transform your customer experience successfully with MiraCloud

Let’s talk about ways to transform customer experience with the most reliable partner in the CCaaS industry – Miratech, and our new service – MiraCloud. So, you want to transform your contact center and enhance user experience? Or...

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March 13, 2023
Miratech Launches MiraCloud, a Revolutionary CCaaS Delivery and Support System

MARCH 13, 2023, NEW YORK – Miratech, a global IT services and consulting company, has launched MiraCloud, a subscription-based cloud professional services solution designed to accelerate the delivery, support, and continuous...

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March 9, 2023
Join Miratech at Enterprise Connect 2023

MARCH 09, 2023, NEW YORK – We are excited to announce that Miratech, a global IT services and consulting company, will be participating as a gold sponsor in Enterprise Connect 2023 – the leading event for enterprise communications...

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February 22, 2023
IAOP The Global Outsourcing 100

Miratech Named a ‘Rising Star’ for 11th Consecutive Year on the 2023 Global Outsourcing 100 List. NEW YORK, FEBRUARY 20, 2023 – Miratech, a leading global IT services and consulting firm, has once again been honored as a “Rising...

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February 8, 2023
Understanding Public Cloud Security

Public Cloud, Hybrid Cloud and Multi-Tenancy Insights Public cloud security is often misunderstood. Did you know that public cloud solutions can be as secure as on-premises ‘private’ clouds and hybrid cloud solutions? In fact,...

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