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NEW YORK, 30th January 2025 – Miratech, a leading global IT and CX services and consulting company, today announced it has attained Google Cloud Partner Advantage as a Partner Level partner for Google Cloud in the Service Engagement Model. The achievement reflects Miratech’s ability to deliver enterprise-scale...
January 30, 2025
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Selecting the right Contact Center as a Service (CCaaS) vendor is one of the most important decisions your business can make, impacting everything from customer experience to operational efficiency. However, choosing a CCaaS vendor too often comes with hidden costs and surprises that can affect business plans and...
January 13, 2025
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Proven Ways to Improve Customer Experience in Contact Centers Delivering an outstanding customer experience in contact centers is more important than ever in today’s competitive landscape. Customers expect fast, personalized, and...
NEW YORK APRIL 25, 2023 – Miratech, a leading global IT services and consulting company, announced today that Cyber Defense Magazine (CDM), the industry’s leading electronic information security magazine, has named Oleg Khudiakov,...
In the ever-evolving world of communication technology, staying up to date with the latest advancements is crucial. This is especially true for businesses that rely on communication tools to connect with their customers and...
Have you ever kept up with the big tech trends by using IT outsourcing services? The Enterprise Strategy Group’s (ESG) 2023’s Technology Spending Intentions Survey found that IT outsourcing will be important for organizations...
NEW YORK, March 23 2023 – Miratech, a leading global IT services and consulting company, announced today that The Globee® Awards, organizers of the world’s premier business awards programs and business ranking lists, has named...
Delivering world-class customer experience (CX) means keeping ahead of CX trends. Find out how to elevate your contact center by joining Enterprise Connect gold sponsors Miratech, March 27 – 30, 2023. Our global CX experts will be...
Let’s talk about ways to transform customer experience with the most reliable partner in the CCaaS industry – Miratech, and our new service – MiraCloud. So, you want to transform your contact center and enhance user experience? Or...
MARCH 13, 2023, NEW YORK – Miratech, a global IT services and consulting company, has launched MiraCloud, a subscription-based cloud professional services solution designed to accelerate the delivery, support, and continuous...
MARCH 09, 2023, NEW YORK – We are excited to announce that Miratech, a global IT services and consulting company, will be participating as a gold sponsor in Enterprise Connect 2023 – the leading event for enterprise communications...