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CX Partner

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MiraCloud

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How IT Gets Done

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3+ Million Hours of Implementing

the Genesys CX Platform

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Our Relentless Performance

Guarantees Your Success

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2/3 of All IT Projects Fail,

So Why Do 99% of Miratech’s Succeed?

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ENGINEERING YOUR TECHNOLOGY VISION

Turn Key Solutions tied to meeting business goals, not just project goals... Guarantees Success

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No Mission Critical Defects upon
completion... Guaranteed

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On-Time Delivery or We Cover 20%
of the Cost... Guaranteed

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Best Cost Per Deliverable...
Guaranteed!

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Ready for Success?
Let Relentless Performance Work for You! contact us

Ready for Success?

Let Relentless Performance Work for You!

Our Experience

Testimonials
Relentless Praise for Relentless Performance

“Miratech has been Aptic’s partner since 2017, and they always keep exceeding our expectations. From risk management practices to product development, we are confident of getting great results.”

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Rune Steinberg

Head of Development, Aptic

I’ve worked with many IT companies, and in every single case meeting the deadline was something truly rare. So, when Miratech completed the development exactly on time, it was a big surprise for us. Working with Miratech was like a seamless surfing experience – when you catch the wave and maintain a perfect balance on it. It was a project of true collaboration. We are...
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Yaroslav Prygara

CEO & Co-Founder, NOFFICE

We knew from the outset that our experience with Miratech and their relentless pursuit to provide superior service would enable us to achieve our aggressive growth strategy.

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Endre Rangnes

Former CEO, Axactor

Miratech is one of many outsource partners that’s helped Genesys grow to more than $850 million in revenue by developing program applications, deploying products, and working with their end users, among other things. We’ve worked to make Miratech part of the team. They get our evolving needs, and they’re flexible in their business model.

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Paul Segre

CEO, Genesys

“Miratech has been an excellent partner, seamlessly augmenting our staff to provide design and implementation guidance that enabled us to steer the business regarding requirements, develop call flows and perform quality testing, manage cutover, and provide post-deployment support. I strongly endorse Miratech as a preferred partner and look forward to a continued...
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Chris Brocato

Director Information Technology, ITSM and Unified Communications, LeafFilter

“Miratech’s unwavering focus on delivering quality results, even in the midst of adversity, is a testament to Miratech’s exceptional work ethic and commitment to excellence. It is truly a pleasure to work with such a talented and capable team, and I would highly recommend Miratech as a partner!”

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Juhi Verma

Head of DevOps Engineering, SwissID

“Miratech has been an excellent partner in our migration from multiple legacy on-prem contact center solutions to Genesys CX. Miratech seamlessly augmented our staff to provide a project and implementation team that was able to work with the business and product owners to write requirements, develop call flows and technical documentation, perform QA, manage cutovers,...
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Jennifer Forson

Sr Director Omni Channel Digital Engagement, Lumen

“Working with Miratech was a game-changer for our Digital Agribusiness project. Their expertise, transparency, and commitment to quality were evident from the outset. The collaborative effort resulted in a comprehensive digital transformation that has revolutionized our operations, empowering our agronomists with data-driven insights and optimizing our agribusiness...
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Andrey Peshiy

CIO, Kernel

“Miratech’s expertise has been invaluable in helping us overcome challenges and meet our goals for optimizing and supporting our newly deployed Genesys Cloud CX Platform. Their friendly, professional and flexible approach, along with their unwavering support, not only resolved issues but also accelerated our program. We’re excited about our ongoing partnership, which...
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Brent Bucey

Omni Channel Technical Manager, ACA

“Miratech’s support and expertise on multiple fronts of our business has been invaluable. We were able to stand out from our competition and gain new revenue avenues with Miratech’s help. We feel more confident in our security processes, customer experience journeys, and seamless integration between our systems. With Miratech’s help we were able to expand our customer...
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John Walsh

CEO, Lereta

Since 2021, we have had the opportunity to engage in a team expansion partnership with Miratech. Our collaboration is a pivotal component of our workforce strategy. Miratech has supplied us with a dedicated team of professionals who seamlessly integrate into our organization, contributing to both front-end and back-end enhancements to our investment application as...
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Zachary Zapata

Director of Engineering, Stockpile

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