Delivering world-class customer experience (CX) means keeping ahead of CX trends. Find out how to elevate your contact center by joining Enterprise Connect gold sponsors Miratech, March 27 – 30, 2023. Our global CX experts will be...
Let’s talk about ways to transform customer experience with the most reliable partner in the CCaaS industry – Miratech, and our new service – MiraCloud. So, you want to transform your contact center and enhance user experience? Or...
Public Cloud, Hybrid Cloud and Multi-Tenancy Insights Public cloud security is often misunderstood. Did you know that public cloud solutions can be as secure as on-premises ‘private’ clouds and hybrid cloud solutions? In fact,...
Ever wondered what the benefits of gamification for customer and employee engagement are? Gamification is not a new concept, however the number of applications using it, across multiple sectors, is accelerating exponentially. This...
Why do so many technology projects finish late and over budget? One of the major factors is that the project management tools being used simply don’t go far enough to eliminate the guesswork.
Are your in-house resources struggling to keep pace with advances in technology and your business needs? Would your organization benefit from cost-effective technology operations, enhanced business resiliency, specialized technical expertise when you need it, and more time to focus on driving your business growth?
Need to accelerate your business transformation to take advantage of new market opportunities? Whatever your imperative, the global pandemic has played a significant role in opening organizational eyes to different and more effective ways of operating.
Are you considering IT outsourcing, but concerned about the potential risks? Maybe your organization is looking to: reduce costs, enhance reliability, improve service and support, or perhaps gain access to specialized technology skills and experience?
COVID-19 has demonstrated the resilience of our business and delivery model. Our 30 years of building the business, hiring and training people, and developing proprietary methodologies and tools have enabled us to develop the resilience...