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November 15, 2023
Business Transformation Services to Enhance Security: Miratech and LERETA Success Story

A leading financial services company, LERETA, which provides real estate tax and flood services, felt the urge for improvement. They wanted to enhance their position in the market, utilizing operational process transformation,...

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October 25, 2023
Embracing the Future of Contact Centers: Navigating the Genesys Engage On-Premises Transformation

As Halloween approaches, the contact center world faces a spine-tingling event – the change that Genesys Engage on-premises software is undergoing. Are you on Genesys on-premises? Then, in this post, we’ll unravel the mystery...

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October 17, 2023
Revolutionizing Agribusiness Through Digital Transformation: Miratech and Kernel Success Story

Discover how Kernel and Miratech's digital transformation revolutionized agribusiness, boosting productivity and data-driven insights.

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August 1, 2023
Boost Your Contact Center Efficiency with Google CCAI and Miratech

Looking to supercharge the customer and agent experience in your organization? Google Contact Center AI (CCAI) Platform is a great contact center solution developed by Google. The platform offers security, modern digital and...

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July 25, 2023
Unlocking Business Transformation: Enhancing KPOs and KPIs with Emerging Technologies

Genesys Xperience 2023 was indeed an inspiring and bold new way to ignite business transformation, customer and employee satisfaction. As part of the event, Miratech who was also exhibiting at the event, contributed to the...

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May 30, 2023
Leverage Managed Services to Optimize CX

In today’s fast-paced digital landscape, delivering exceptional customer experience (CX) is crucial for maintaining competitive advantage. Leveraging managed services provides businesses with the expertise and agility needed to...

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April 28, 2023
4 Ways to Improve Customer Experience (CX) in Contact Centers

Proven Ways to Improve Customer Experience in Contact Centers Delivering an outstanding customer experience in contact centers is more important than ever in today’s competitive landscape. Customers expect fast, personalized, and...

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April 12, 2023
Navigating the Evolving Landscape of Communication Technology: Key Takeaways from Enterprise Connect 2023

In the ever-evolving world of communication technology, staying up to date with the latest advancements is crucial. This is especially true for businesses that rely on communication tools to connect with their customers and...

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April 4, 2023
How IT Outsourcing Services Can Help You Keep Up with Tech Trends

Have you ever kept up with the big tech trends by using IT outsourcing services? The Enterprise Strategy Group’s (ESG) 2023’s Technology Spending Intentions Survey found that IT outsourcing will be important for organizations...

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