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NEW YORK, January 4 – Miratech, a global IT services and consulting organization, introduces MiraCloud on AWS Marketplace, a major step in transforming Contact Center as a Service (CCaaS) platforms and reshaping the customer...

Discover how MiraCloud can empower large organizations to proactively manage their customer support teams for the Black Friday and Cyber Monday rush.

A leading financial services company, LERETA, which provides real estate tax and flood services, felt the urge for improvement. They wanted to enhance their position in the market, utilizing operational process transformation,...