February 20, 2024
Miratech Named a ‘Rising Star’ for 12th Consecutive Year on the 2024 Global Outsourcing 100 List

Miratech, leading global IT services and consulting firm, has once again been honored as a "Rising Star" in the 2024 Global Outsourcing 100® list by the IAOP. This marks the 12th consecutive year that the company has received this recognition.

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January 15, 2024
Top 5 Contact Center Best Practices to Elevate E-Commerce

Customer experience (CX) can make or break a brand’s success. With so many online retailers competing for customers’ attention, you need to prioritize CX and make it a fundamental part of your business strategy. One crucial...

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January 3, 2024
Miratech Announces Launch of MiraCloud Service Offering on AWS Marketplace

NEW YORK, January 4 – Miratech, a global IT services and consulting organization, introduces MiraCloud on AWS Marketplace, a major step in transforming Contact Center as a Service (CCaaS) platforms and reshaping the customer...

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November 16, 2023
8 Ways to Prepare Your Customer Support Team for Black Friday with MiraCloud

Discover how MiraCloud can empower large organizations to proactively manage their customer support teams for the Black Friday and Cyber Monday rush.

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November 15, 2023
Business Transformation Services to Enhance Security: Miratech and LERETA Success Story

A leading financial services company, LERETA, which provides real estate tax and flood services, felt the urge for improvement. They wanted to enhance their position in the market, utilizing operational process transformation,...

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