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June 8, 2026
Miratech Appoints James Coleman as Vice President of Marketing

Seasoned marketing leader brings nearly two decades of global go-to-market experience across the world’s leading data, analytics, and information services businesses. New York, 8th June 2026 – Miratech, a leading global IT and CX...

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June 1, 2026
Miratech Appoints Mark Page as Chief Financial Officer

Seasoned finance and business leader brings entrepreneurial track record and deep financial expertise across global technology, clean energy, and professional services. New York, 1st June 2026 – Miratech, a leading global IT and...

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March 31, 2026
Miratech Named North America Partner of the Year by Genesys for Fourth Consecutive Year

NEW YORK, March 31, 2026 – Miratech, a leading global IT and CX services and consulting company, announced today that it has been named the 2025 North America Partner of the Year by Genesys, a global cloud leader in AI-powered...

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March 26, 2026
AI-as-a-Service in CX: What to Prioritize First

AI is no longer the hard part. With AI-as-a-Service, contact centers can introduce artificial intelligence capabilities, real-time guidance, predictive analytics, and automation faster than ever—without building complex...

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March 19, 2026
5 Takeaways from Enterprise Connect 2026: What Enterprises Are Getting Wrong (and Right) with AI & CX

Enterprise Connect 2026 brought together enterprise leaders across CX, architecture, AI, and transformation to unpack what’s holding organizations back from turning AI and CX ambition into real value outcomes. Alongside...

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February 16, 2026
Miratech Continues to Be Recognized in the 2026 IAOP® Global 100

NEW YORK, February 16, 2026 – Miratech, a leading global IT and CX services and consulting company, today announced it has again been recognized in the 2026 IAOP® Global 100, an annual listing by the International Association of...

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December 9, 2025
AI in Financial Services: Smarter, Safer, More Personal

In financial services, customer trust is everything. People want speed, clarity, and convenience, but never at the expense of security. They want digital experiences that feel effortless, human, and safe. And they expect their...

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December 9, 2025
AI in Healthcare: Where AI Meets Human Empathy

Healthcare isn’t just another service industry; it’s where moments of genuine vulnerability meet demanding expectations. Patients today want convenience when waiting for lab results, getting insurance approvals, or booking...

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December 2, 2025
AI in Telecom: Turning CX into Competitive Advantage

AI in telecom is transforming the way customer experiences are delivered. Not by replacing people, but by making the customer journey intelligent, predictable, and far easier to navigate. According to Forrester’s 2024 CX Index,...

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