TOP NEWS
At Genesys Xperience 2026, much of the discussion focused on agentic AI and what it means for the future of customer experience. But one of the most practical sessions focused on something less glamorous and arguably more important: customer experience integration. As Erik Delorey, Director of Innovation Engineering...
September 4, 2026
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TOP NEWS
International legal executive brings more than 20 years of experience across global technology businesses. New York, September 1, 2026 – Miratech, a leading global IT and CX services and consulting company, today announces the appointment of Israel Ismail as SVP Legal & General Counsel, effective September 1,...
September 1, 2026
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At Genesys Xperience 2026, much of the discussion focused on agentic AI and what it means for the future of customer experience. But one of the most practical sessions focused on something less glamorous and arguably more...
International legal executive brings more than 20 years of experience across global technology businesses. New York, September 1, 2026 – Miratech, a leading global IT and CX services and consulting company, today announces the...
Managed cloud services for customer experience means the ongoing design, engineering, operation, and optimization of a CX platform, not just the migration that gets you there. That distinction matters more in 2026 than it did two...
Seasoned marketing leader brings nearly two decades of global go-to-market experience across the world’s leading data, analytics, and information services businesses. New York, 8th June 2026 – Miratech, a leading global IT and CX...
Seasoned finance and business leader brings entrepreneurial track record and deep financial expertise across global technology, clean energy, and professional services. New York, 1st June 2026 – Miratech, a leading global IT and...
NEW YORK, March 31, 2026 – Miratech, a leading global IT and CX services and consulting company, announced today that it has been named the 2025 North America Partner of the Year by Genesys, a global cloud leader in AI-powered...
AI is no longer the hard part. With AI-as-a-Service, contact centers can introduce artificial intelligence capabilities, real-time guidance, predictive analytics, and automation faster than ever—without building complex...
Enterprise Connect 2026 brought together enterprise leaders across CX, architecture, AI, and transformation to unpack what’s holding organizations back from turning AI and CX ambition into real value outcomes. Alongside...
NEW YORK, February 16, 2026 – Miratech, a leading global IT and CX services and consulting company, today announced it has again been recognized in the 2026 IAOP® Global 100, an annual listing by the International Association of...