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NEW YORK, March 31, 2026 – Miratech, a leading global IT and CX services and consulting company, announced today that it has been named the 2025 North America Partner of the Year by Genesys, a global cloud leader in AI-powered experience orchestration. The award recognizes partners that demonstrate outstanding...
March 31, 2026
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TOP NEWS
AI is no longer the hard part. With AI-as-a-Service, contact centers can introduce artificial intelligence capabilities, real-time guidance, predictive analytics, and automation faster than ever—without building complex infrastructure or hiring specialized teams. But that accessibility has created a new challenge. It’s...
March 26, 2026
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NEW YORK, March 31, 2026 – Miratech, a leading global IT and CX services and consulting company, announced today that it has been named the 2025 North America Partner of the Year by Genesys, a global cloud leader in AI-powered...
AI is no longer the hard part. With AI-as-a-Service, contact centers can introduce artificial intelligence capabilities, real-time guidance, predictive analytics, and automation faster than ever—without building complex...
Enterprise Connect 2026 brought together enterprise leaders across CX, architecture, AI, and transformation to unpack what’s holding organizations back from turning AI and CX ambition into real value outcomes. Alongside...
NEW YORK, February 16, 2026 – Miratech, a leading global IT and CX services and consulting company, today announced it has again been recognized in the 2026 IAOP® Global 100, an annual listing by the International Association of...
In financial services, customer trust is everything. People want speed, clarity, and convenience, but never at the expense of security. They want digital experiences that feel effortless, human, and safe. And they expect their...
Healthcare isn’t just another service industry; it’s where moments of genuine vulnerability meet demanding expectations. Patients today want convenience when waiting for lab results, getting insurance approvals, or booking...
AI in telecom is transforming the way customer experiences are delivered. Not by replacing people, but by making the customer journey intelligent, predictable, and far easier to navigate. According to Forrester’s 2024 CX Index,...
Cloud migration is no longer optional—it’s inevitable. According to Gartner, 85% of organizations will adopt a cloud-first strategy by 2025, yet over half of migrations stall or fail due to lack of expertise, resources, or clear...
Seasoned technology, media, and telecoms leader brings decades of experience in growing and maturing global companies. New York, October 1, 2025 – Miratech, a leading global IT and CX services and consulting firm, today announces...