Discover how MiraCloud can empower large organizations to proactively manage their customer support teams for the Black Friday and Cyber Monday rush.
A leading financial services company, LERETA, which provides real estate tax and flood services, felt the urge for improvement. They wanted to enhance their position in the market, utilizing operational process transformation,...
As Halloween approaches, the contact center world faces a spine-tingling event – the change that Genesys Engage on-premises software is undergoing. Are you on Genesys on-premises? Then, in this post, we’ll unravel the mystery...
Discover how Kernel and Miratech's digital transformation revolutionized agribusiness, boosting productivity and data-driven insights.
Looking to supercharge the customer and agent experience in your organization? Google Contact Center AI (CCAI) Platform is a great contact center solution developed by Google. The platform offers security, modern digital and...
Genesys Xperience 2023 was indeed an inspiring and bold new way to ignite business transformation, customer and employee satisfaction. As part of the event, Miratech who was also exhibiting at the event, contributed to the...
NEW YORK, July 23 – Miratech, a leading global IT and consulting services organization, is pleased to announce that its CEO, Valeriy Kutsyy, has been named among the Top 100 USA Entrepreneurs with Ukrainian Origins by TOP USA...
NEW YORK, July 21, 2023 – Miratech, a leading global IT services and consulting company, is pleased to announce that it has received an investment from IFC, in partnership with Horizon Capital. This historic collaboration is part...
After four years, Xperience was finally back in-person! And it returned to the Mile High City at the spectacular Gaylord Rockies Resort. I remember going to Xperience ’19 as a Genesys Solution Consultant and hearing one of my...