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Miratech Appoints Naveen Menon as Chief Operating Officer

Seasoned technology, media, and telecoms leader brings decades of experience in growing and maturing global companies. New York, October 1, 2025 – Miratech, a leading global IT and CX services and consulting firm, today announces the appointment of Naveen Menon as Chief Operating Officer (COO), effective...

October 1, 2025

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The Real State of AI in Customer Experience Today — What’s Working and What’s Not

Every CX leader today is asking the same question: Is AI in customer experience delivering real value, or is it still just hype? The answer is mixed. On one hand, AI-powered customer experience is transforming how contact centers operate. Virtual agents, agent assist, and predictive analytics are already proving their...

September 29, 2025

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April 11, 2016
Miratech Shortlisted for Best Nearshore Team and Manager of the Year Awards by National Outsourcing Association

Miratech is pleased to announce that it has been included in two shortlists for the National Outsourcing Association's (NOA's) Professional Awards. Miratech is one of six companies nominated for the Best Nearshore Team award; and its Application Services Director, Alexander Maximenko, has been named one of six nominees for the Manager of the Year award.

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April 11, 2016
Miratech Recognized Among 20 Most Promising Banking Technology Solution Providers 2016 by CIOReview

FREMONT, CA-Miratech, a leading IT outsourcing provider, joins an elite number of companies that have earned a spot in the 20 Most Promising Banking Technology Solution Providers 2016 by CIOReview.

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April 6, 2016
Miratech Earns ISO 22301 Certification for Business Continuity

Miratech has successfully earned certification for ISO 22301, the international standard for business continuity management. The certification covers all Miratech services and all international locations. The compliance audit and certification process was performed by Bureau Veritas.

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February 16, 2016
Miratech Named for Fourth Consecutive Year in Global Outsourcing 100 List

Miratech has been included for the fourth year in a row on The Global Outsourcing 100 (GO100) list by the International Association of Outsourcing Professionals (IAOP). The list recognizes the world's best outsourcing service providers.

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October 19, 2015
Miratech and Lindorff Win EOA’s European IT Outsourcing Project of the Year Award

Miratech and its client, Nordic Capital majority-owned Lindorff are delighted to announce that the European Outsourcing Association (EOA) has announced the companies as winners of the organization's prestigious European IT Outsourcing Project of the Year Award.

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September 14, 2015
Miratech Donates Equipment to a Charity Fund

Miratech keeps on contributing to development of young talents and support of needy children again we donated computer equipment to the international charity fund, Sunshine, which was founded to help children deprived of parental care, victims of domestic violence, and young people who have experienced trauma.

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July 1, 2015
Miratech Gives Computer Equipment to Charity Foundation Helping Children in Crisis Situations

Miratech understands its societal responsibility, and considers it a duty to take care of employees' children, as well as other children who require help. So, in June, we provided two monitors, two notebooks, and three system units to the international Sunshine Foundationas social assistance.

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February 18, 2015
Miratech Named for Third Consecutive Year in Global Outsourcing 100 List

Miratech has been selected by the International Association of Outsourcing Professionals (IAOP) for inclusion in The 2015 Global Outsourcing 100 list, in the Rising Star category. This is the third year that Miratech has been named in the list as a top outsourcing service provider.

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November 12, 2014
Miratech Names Industry-Leading Strategists from Banking & Finance, Telecommunications, Healthcare, Supply Chain, Transport & Logistics Sectors As US Strategic Advisors

Miratech is pleased to announce that four industry-leading strategists have joined forces with the organization, adding to its team of US Strategic Advisors. Joining NE WPO Board Member, Miratech US Country Manager and non-executive Miratech Advisory Board Member, Stewart Christ are Loran Fite, Al Kuebler, Patrick Lesandrini and Lara Abrams, who come aboard as Strategic Advisors and business partners within Miratech's Global Partner Network.

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