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Multi-Vendor vs. Vendor-Agnostic: Why You Can’t Afford to Get It Wrong

Choosing the right technology partner can make or break your next transformation project. Whether selecting a Contact Center as a Service (CCaaS) platform, upgrading your contact center, or laying the foundation for future growth, your decision today will echo for years. Especially when the global CCaaS market is...

May 13, 2025

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Miratech Recognized as 2024 North America Partner of the Year

NEW YORK, April 15, 2025 – Miratech, a leading global IT and CX services and consulting company, announced today that it has been named the 2024 North America Partner of the Year by Genesys®, a global cloud leader in AI-Powered Experience Orchestration. This award recognized partners that have demonstrated innovation,...

April 15, 2025

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October 12, 2018
Miratech and Axactor Win GSA’s Global IT Outsourcing Project of the Year Award

The Global Sourcing Association has named Miratech and Axactor as winners of the organization’s prestigious Global Sourcing Award 2018 in the category IT Outsourcing (ITO) Project.

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October 10, 2018
How to Avoid a 48-hour Call Center Outage

Download and read the story about one of the world’s largest hospitality providers that could have lost $15 million due to a small miscalculation of the time required for a seemingly simple task.  

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September 19, 2018
Trim Tab Impact DApp

Last month the Seafood Commons released an architecture for a Decentralized Autonomous Industry. This month we are introducing...

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August 19, 2018
ERM Intelligence Quotient: When Your Business Practices Screams the Need for ERM

Risk Management must be an integral component of today’s business organizations.

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July 16, 2018
Miratech’s M-Force18 Kyiv Brings Together 100 Global Technology Leaders

JULY 16, 2018, NEW YORK – Miratech Group, a global IT services and consulting organization, hosted its first session of their annual networking event called M-FORCE on June 21-22 in Kyiv, Ukraine.

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July 15, 2018
AI Talent Pool Extends Far Beyond Silicon Valley

Last year, much of the conversation around artificial intelligence was dominated by headlines about the shortage of “AI talent”...

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July 7, 2018
AI – a Key Player in the Cyber Wars

As the world moves to becoming completely connected through the Internet of Things the amount of types of data available to organizations is increasing exponentially, but so is the number of entry points, putting a strain on cybersecurity teams to keep up.

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July 6, 2018
Here’s Why We Need To Democratize Artificial Intelligence. Here’s Why We Need To Tap Into That

In the summer of 2011, I was giving a lecture on machine translation at a small college in Kathmandu. That afternoon, one student asked me...

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June 29, 2018
The Dream of Democratizing AI Takes Flight. Local Talent Developing Medical Drone Delivery in Nepal

In February 2018, a team of young Nepali engineers successfully conducted a drone delivery test over a one-kilometer distance outside Kathmandu, the Nepali capital.

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