Delivering world-class customer experience (CX) means keeping ahead of CX trends. Find out how to elevate your contact center by joining Enterprise Connect gold sponsors Miratech, March 27 – 30, 2023.
Our global CX experts will be showcasing CX solutions proven to revolutionize contact center agent and user experience. Here’s how connecting with Miratech helps accelerate CX projects.
Focus on Your Contact Center Strategy with True CX Innovation
We cannot wait to show you how you can rethink your contact center strategy with our unique CX solutions. Enterprise Connect is the ideal venue to focus on how to truly innovate your CX.
One of Miratech’s priorities has been to accelerate contact center performance in a sustainable way. For instance, shifting the focus of your metrics from fast responses to customer satisfaction enhances agents and user experience.
We’ll help you transform conversations from being purely transactional to making real connections with clients. This will not only increase customer retention but empower your agents and clients to feel valued.
Connect with Industry Leaders to Optimize CX
Disappointed by CX initiatives that fall short of your expectations? Then, connect with Miratech and benefit from over 25 years’ experience of transforming contact centers, globally, with market leading CX technology solutions and seamless integrations.
As CX industry leaders we’ve been at the forefront of innovating the way contact centers are deployed and customer experience is delivered.
We’ll get you on the CX inside track to optimizing customer experience because our IT engineers and project managers have played an integral role in the development and implementation of many leading CX platforms, such as Genesys, AWS (Amazon Web Services), Microsoft Azure, and Google Cloud.
Deliver Personalization Through the Next-Gen Contact Center
Personalization is a big trend. However, it can potentially raise a few challenges when creating seamless omnichannel experiences. Dealing with the sheer volume of data, as well as accuracy, alignment between non-unified customer profiles, privacy and regulations are just some of these challenges.
Benefit from next-gen user experience and let us worry about the design, integration, and delivery of your personalized user journeys, regardless of the channel where the interaction started.
We understand the hurdles to achieving integrated personal experiences. Miratech can keep your contact center running and continuously evolving while you focus on delighting customers.
Release New Features Faster for Outstanding CX
We live in a feature-rich world where customer expectations are always changing. Poor build quality and release speed can be the result of not having access to a pool of experienced CX professionals.
Overcome this challenge by releasing faster with lower risk, including continuous integration, controlled rollouts, and ongoing support from Miratech and our award winning CX talent pool.
Connect with Innovative CX Professional Services
Meeting Miratech’s global CX experts face-to-face at Enterprise Connect can revolutionize your agent and user experience. Furthermore, it will enable you to connect to decades of CX transformation knowledge and an outstanding proven track record of 99% successful project delivery, executing some of the top performing CX platforms in the world.
You can also benefit from Miratech’s innovative managed services solution, MiraCloud – designed to meet all enterprise CX business and IT needs to accelerate delivery, support, and continuous improvement of Contact Center as a Service (CCaaS) platforms.
See you at Enterprise Connect 2023
Join Miratech’s global team at Booth #1629 to go on the business transformation journey you’ve been dreaming of. Get the first of many benefits and claim your $500 Enterprise Connect registration discount with promo code MIRATECH.
Schedule a one-to-one confidential meeting discovery meeting with one of our customer experience experts during the show. We look forward to welcoming you at Enterprise Connect 2023 – Booth #1629.
