Enterprises are under pressure. Customers expect seamless digital-first experiences, but legacy systems hold many organizations back. According to Gartner, more than 85% of organizations will adopt a cloud-first strategy by 2025—that’s this year.
Yet despite the urgency, cloud migrations remain a stumbling block. They demand time, resources, expertise, leadership, and budget that most organizations simply don’t necessarily have. For industries like healthcare, telecommunications, and financial services, the challenge is even greater because of compliance requirements, high call volumes, and security risks.
That’s why many leaders are turning to managed cloud services as the smarter path to cloud migrations. Instead of treating it as a one-off project, they’re using managed services as an on-going partnership—reducing risks, ensuring business continuity, and accelerating CX transformation.
What’s Really Holding Back Cloud Migrations?
Executives know the benefits of cloud migrations: scalability, resilience, and agility. Over 70% of cloud initiatives stall due to a lack of resources or internal resistance.
The blockers are clear:
- Healthcare organizations face strict compliance and data security standards.
- Telecommunications providers risk downtime that disrupts millions of customer interactions.
- Financial services companies face regulatory scrutiny where a failed migration could mean not just cost overruns, but reputational damage.
In short: organizations know why they need the cloud—what’s missing is the how.
Why Managed Cloud Services Change the Game
Managed cloud services reframe cloud migration from a risky, one-off project into a sustainable long-term partnership.
Here’s how they can make the difference:
- Speed without chaos – proven methodologies accelerate migration without compromising stability.
- Specialized expertise – seasoned CX engineers navigate complex platforms and compliance challenges.
- Predictable costs – subscription pricing makes costs predictable and prevents overruns.
- Ongoing innovation – support continues after go-live, so you keep scaling and adding new capabilities.
For healthcare, telco, and finance, managed cloud services add another layer of value: industry-specific expertise in compliance, security, and scale.
According to Accenture’s Cloud Value report, though 86% of companies report increasing cloud initiatives, only 42% fully achieve their expected outcomes, showing how common it is for cloud migration efforts to fall short.
This is where MiraCloud comes in—Miratech’s managed cloud services designed to simplify migration and ongoing cloud management, ensuring CX transformation without disruption.
Real Cloud Migration Gains for Customers and Employees
Cloud migrations aren’t just an IT exercise. They transform how your organization delivers customer experience.
Across industries, the outcomes are clear:
- Healthcare: shorter patient waiting times and secure telehealth support.
- Telco: smarter call routing and more resilient service delivery.
- Financial services: secure self-service and faster rollout of new digital channels.
Case in point: SafefyCall, the world’s largest 24/7 human and animal adverse-event call center, migrated from a legacy on-premises system to Genesys Cloud with Miratech’s help. Within six months, they achieved compliance with regulatory standards, streamlined operations, and boosted both agent and customer satisfaction while maintaining their critical services.
And Miratech’s expertise extends beyond heavily regulated industries. Global retail leaders like Tiffany & Co. have praised our ability to deliver complex migrations on time and with exceptional support:
“So that’s why we needed speed and Miratech was phenomenal, they hit the ground running in seven months – global comms implementation. Zero risk in terms of mitigating anything, so I mean, it has been a flawless project to date” – John Grieco, CTO of Tiffany & Co.
The outcome is clear: happier customers, empowered employees, and a CX engine that moves at the speed of your ambition.
Are Managed Cloud Services Right for Your Business?
Managed cloud services for cloud migrations are ideal if you:
- Want to accelerate cloud migration while avoiding costly mistakes.
- Lack the in-house expertise or capacity to manage end-to-end cloud migration.
- Operate in industries like healthcare, telco, or finance.
- Want to release new features faster.
- Must migrate quickly before legacy systems shut down.
- Need transformation without disrupting customer-facing systems.
- Require ongoing development and innovation during migration
Miratech – Your Cloud Migration Partner
Cloud migrations don’t have to be overwhelming. With the right partner, they can be fast, secure, and strategically aligned with your business goals.
At Miratech, we combine 35+ years of engineering expertise with service offers like MiraCloud to help enterprises modernize customer experience with clarity, speed, and control. Whether you’re in healthcare, telecom, retail, or financial services, we make cloud migration simpler—and more successful.
Ready to simplify your cloud migration?
Contact us today to book a consultation.
