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Unified Communications as a Service

Supercharge Enterprise Communication and Collaboration 

Our comprehensive UCaaS expertise integrates voicemail, video conferencing, and instant messaging into a single, seamless solution, enhancing productivity and streamlining workflows across systems. With a long-standing history in the UCaaS domain, Miratech delivers innovative, tailored solutions that evolve with the dynamic demands of the market, ensuring our clients benefit from the latest advancements in communication technologies. 

MiraCloud for UCaaS

Our CX managed services solution for UCaaS, MiraCloud specializes in providing top-tier managed services and team extension solutions for large enterprise organizations. Our mission is to empower your business with seamless, reliable, and advanced UCaaS to enhance operational efficiency and collaboration by:

  • UCaaS Implementation: End-to-end implementation of UCaaS platforms, ensuring smooth integration with existing systems and workflows.
  • Support: Dedicated support team available around the clock to minimize downtime and disruptions.
  • Proactive Monitoring: Advanced monitoring tools to manage and optimize your UCaaS environment, enhancing performance and reliability.
  • Customer Integration: Integration with business applications, CRM, and other enterprise systems for a cohesive communication ecosystem.

Team Extension Services

Our team extension services provide the expertise and resources needed to manage and enhance UCaaS solutions: 

  • Skilled Engineering Team: Access to certified and experienced UCaaS professionals to augment your existing IT team.
  • Project Management: Dedicated project managers overseeing UCaaS projects from inception to completion, ensuring timely and within-budget delivery.
  • Training and Onboarding: Comprehensive training programs to help your staff effectively utilize UCaaS features and capabilities.
  • AI/ML Integration: Enhance collaboration and automate mundane and manual tasks for better operations and an agile future.

Elevate Enterprise Communications with AI

  • AI-Powered Transcriptions: Automated, real-time transcriptions of conference calls for accurate record-keeping and easy retrieval.
  • Summarization: Intelligent summarization of meeting discussions, highlighting key points and action items for quick review.
  • Task Assignment: AI-driven task assignment based on meeting discussions, ensuring follow-ups and actions are assigned to the right team members.
  • Secure Storage: Secure, cloud-based storage solutions for all transcriptions, summaries, and related documents, ensuring compliance and easy access.

Why Choose MiraCloud for UCaaS?

  • Expertise and Experience: With over 35 years of experience in the IT enablement space, we bring unparalleled expertise in UCaaS and enterprise communication solutions.
  • Customer-Centric Approach: We prioritize your business needs and tailor our services to align with your custom operational goals.
  • Cutting-Edge Technology: Leveraging the latest in AI/ML and cloud technologies, we ensure your UCaaS solutions are future-proof and scalable.

Transform Your Enterprise Communication

Whether you`re looking to integrate advanced communication tools or enhance collaboration across your organization, our expertise and comprehensive services are designed to drive your business forward.

Contact us

Transform Your Enterprise Communication

Whether you`re looking to integrate advanced communication tools or enhance collaboration across your organization, our expertise and comprehensive services are designed to drive your business forward.