This Privacy Notice governs the collection, storage and use and other processing of personal information collected by us, Miratech Inc, via our website at miratechgroup.com, i.miratechgroup.com, genesys.miratechgroup.com ("Website"). It provides you with details about the personal information we collect from you, how and why we use your personal information and your rights to control personal information we hold about you. Please read this Privacy Notice carefully.

This Privacy Notice was last updated on 14 July 2020. Please check back regularly to keep informed of updates to this Privacy Notice.

Who we are

Miratech, Inc is a global IT services and consulting company. We respect your right to privacy and will only process personal information you provide to us in accordance with applicable data protection laws, which include (i) the General Data Protection Regulation (Regulation 2016/679) on 25 May 2018 ("GDPR"); and (ii) other applicable privacy laws.

If you have any questions about how we process your personal information, or if you have any other privacy-related questions, please contact us by any of the following means:

Telephone: +1 212 858 7600

e-mail: dataprotection@miratechgroup.com

Post: 140 Broadway 46th Floor New York, NY 10005, United States

We do not and will not knowingly collect information from any unsupervised child under the age of 16. If you are under the age of 16, you may not use this website unless you have the consent of, and are supervised by, a parent or guardian.

The personal information we collect about you

When you access and browse this website (including when you submit personal information to us, e.g. through data entry fields on the website), we may collect the following information from you:

• Full name (first and last name);
• E-mail Address;
• Country of residence;
• Telephone number;
• Technical specifications of your browsing session;
• Any other personal information that you provide us with.

How and why we may store and use your information

We use personal data to provide you with information you request, process online job applications, and for other purposes which we would describe to you at the point where it is collected or which will be obvious to you. For example:

• to further fulfill your requirements on products and services;
• to contact you with the aim of developing a business relationship;
• to feedback to your idea and/or to provide you relevant information at your requirements
• to contact you for marketing purpose such as customer surveys
• to inform you about our company
• to obey regulations in applicable laws

We will not sell or rent your personal information to any third party.

We may disclose your personal information where we are required to do so by applicable law, by a governmental body or by a law enforcement agency.

Finally, we may also collect anonymized details about visitors to our website, including for the purposes of aggregate statistics or reporting purposes, as further described in our Cookie Policy which can be accessed using the following link: https://miratechgroup.com/cookies-policy/. However, no single individual will be identifiable from the anonymized details we collect for these purposes.

In accordance with the principles set out below, we will delete personal data once it is no longer required to fulfill the purposes outlined in this Privacy Notice, unless their retention would remain required for other purposes, including but not limited to complying with our legal obligations, handling claims and resolving disputes.

• For the retention period of any cookies used on this Website we refer to our Cookie Policy, which can be accessed through the following link: https://miratechgroup.com/cookies-policy/;
• Personal data submitted by you within the framework of any query or request through the Website (e.g. by using the online contact form) will be deleted once we will have responded to or dealt with your query or request.

International transfers

We may transfer personal information that we collect from you to our third-party data processors located in countries that are outside of the European Economic Area in connection with the above purposes. When transferring data to countries which are outside the European Economic Area and which do not offer an adequate level of protection, we will ensure to have appropriate data transfer safeguards in place.

Cookies

For further information on the cookies used in connection with the Website, we refer to our Miratech, Inc Cookie Policy, accessible via this link: https://miratechgroup.com/cookies-policy/.

Security

Miratech, Inc has taken appropriate technical and organizational measures to safeguard the personal information that you provide us with, against unauthorized or unlawful processing and against accidental destruction, loss or damage.

Your rights

You have the following rights:

• The right to access to personal information that we hold about you;
• The right to ask us to update and correct any out-of-date or incorrect personal information that we hold about you free of charge;
• Where the processing is based on your consent, the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal;
• The right to erasure where the conditions of article 17 of the GDPR have been met;
• The right to restriction of processing where the conditions of article 18 of the GDPR have been met;
• The right to data portability insofar the conditions of article 20 GDPR apply to you;
• The right to object to processing of personal data concerning you, insofar applicable under article 21 GDPR;
• The right to lodge a complaint with a supervisory authority.

If you wish to exercise any of the above rights, please contact us either by phone +1 212 858 7600 or by e-mail dataprotection@miratechgroup.com.

 

Third-party sites

This website contains links to other websites operated by third parties. Please note that this Privacy Notice applies only to the personal information that we collect through this website and that we cannot be responsible for personal information that third parties may collect, store and use through their website. You should always carefully read the privacy notices of each website you visit.

LIMITATION OF LIABILITY

IN NO EVENT WILL MIRATECH BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES OF ANY TYPE WHATSOEVER RELATED TO OR ARISING FROM THIS WEBSITE OR ANY USE OF THIS WEBSITE, OR OF ANY WEBSITE OR RESOURCE LINKED TO, REFERENCED, OR ACCESSED THROUGH THIS WEBSITE, OR FOR THE USE OR DOWNLOADING OF, OR ACCESS TO, ANY MATERIALS, INFORMATION, PRODUCTS, OR SERVICES, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOST SAVINGS OR LOSS OF PROGRAMS OR OTHER DATA, EVEN IF MIRATECH IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS EXCLUSION AND WAIVER OF LIABILITY APPLIES TO ALL CAUSES OF ACTION, WHETHER BASED ON CONTRACT, WARRANTY, TORT, OR ANY OTHER LEGAL THEORIES.

DISCLAIMER OF WARRANTY

USE OF THIS WEBSITE IS AT YOUR SOLE RISK. ALL MATERIALS, INFORMATION, PRODUCTS, SOFTWARE, PROGRAMS, AND SERVICES ARE PROVIDED “AS IS,” WITH NO WARRANTIES OR GUARANTEES WHATSOEVER. MIRATECH EXPRESSLY DISCLAIMS TO THE FULLEST EXTENT PERMITTED BY LAW ALL EXPRESS, IMPLIED, STATUTORY, AND OTHER WARRANTIES, GUARANTEES, OR REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY AND INTELLECTUAL PROPERTY RIGHTS. WITHOUT LIMITATION, MIRATECH MAKES NO WARRANTY OR GUARANTEE THAT THIS WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. YOU UNDERSTAND AND AGREE THAT IF YOU DOWNLOAD OR OTHERWISE OBTAIN MATERIALS, INFORMATION, PRODUCTS, SOFTWARE, PROGRAMS, OR SERVICES, YOU DO SO AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES THAT MAY RESULT, INCLUDING LOSS OF DATA OR DAMAGE TO YOUR COMPUTER SYSTEM.

Additional or different terms, conditions, and notices may apply to specific materials, information, products, software, and services offered through this Website. In the event of any conflict, such additional or different terms, conditions, and notices will prevail over these Terms of Use.

 

Grievance Process

Miratech is committed to providing a fair and transparent process for addressing concerns related to actions or behavior that could potentially result in non-compliance with the applicable law, regulations or Miratech policies. Miratech seeks to maintain a culture free of unethical business conduct, fraud, or corruption through compliance with Miratech’s Code of Conduct, other applicable policies and the law. We encourage all individuals or corporations associated with us, whether employees, sub-contractors, private entrepreneurs, consultants, vendors, customers or any other parties, to report concerns regarding possible misconduct, conflicts, or violations of our Code of Conduct, company policies or the law.   What can you do if you should have a grievance?   For all external parties and for those who might find it challenging to address their concerns via appropriate corporate channels, you are strongly encouraged to send your good faith concern or grievance via email to Miratech.Grievance@miratechgroup.com Alternatively, you can submit, if you wish, anonymously, any good faith grievance via this external submissions channel: link to MS Form.  As supported by applicable law, Miratech will ask for contact details and consent for the processing of personal information. Please note that anonymous reporting could impede or complicate the investigation of a grievance and possibly prevent the appropriate action be taken. Miratech encourages all parties to consider identifying themselves to assist in validating the grievance and answering any necessary follow up questions. Please ensure that your complaint or grievance are factual and contain as much specific information permitting the proper assessment of the nature, extent and urgency of the alleged issue. The Compliance Committee and/or the designated person will handle grievances and manage consultations independently and with respect for those involved. They will keep the matter confidential and only share information on a need-to-know basis and with utmost discretion. Miratech will not tolerate any retaliation against those reporting in good faith a breach or participating in an investigation.  However, as required and as supported by the law, the company might have to disclose information related to grievance to authorities or other stakeholders with a need to know during investigations or legal proceedings. Miratech strongly encourages all parties to report good faith concerns in alignment with our Miratech value “DO WHAT'S RIGHT. DO WHAT'S GOOD.” Upholding our legal and ethical commitments, we are committed to treat all parties with dignity and respect, aware of how our decisions and actions impact our colleagues, clients, communities, and the world. Once a valid complaint has been made, each concern will be addressed promptly, discreetly, and professionally, with subsequent actions aligned with company policy, the law and the findings of an inquiry.