We tailor any CX ecosystem to your business needs, ensuring scalability, flexibility, and continuous optimization.
Our insights and recommendations are impartial and free of bias, focused exclusively on what works for you.
We help you harness AI to create hyper-personalized customer experiences that drive engagement and loyalty.
Trusted by global enterprises, we futureproof your CX investments with deep engineering and managed service expertise.
Whether you attended Enterprise Connect or not, now’s the perfect time to take the next step in your CX journey. Book a 30-minute strategy session with our CX experts to explore how our tailored, vendor-agnostic approach can help you.
AI, automation, omnichannel—every vendor promises it all. But what really matters? Mike Burrows, Miratech’s Enterprise Architecture Practice Lead, revealed his top tips on how to navigate the complex vendor selection process, avoid hidden costs, and make the right choices to deliver great CX.
Erik Delorey featured alongside a panel of thought leaders including Sundi Raman (Group Principal Product Manger, Microsoft) and Christina Primeau (Head of Customer Engineering, Applied AI North America, Google) to discuss the key skills, best practices, and strategies to ensure successful adoption of AI.
Vice President, Strategic Alliances
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