May 9, 2024
AI Implementation Strategies for Contact Centers

Tony Morris, Presales CX Leader – Solutions Architects at Miratech shares his insights on AI implementation strategies in contact centers Over the past decade, the public’s perception of AI implementation strategies has undergone...

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May 7, 2024
CCaaS and AI: Navigating the Contact Center Landscape

Michael Burrows, Enterprise Architecture Practice Lead Engineering at Miratech provides his thoughts on CCaas and AI In the ever-evolving world of communication technology, staying up to date with the latest advancements is...

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July 15, 2018
AI Talent Pool Extends Far Beyond Silicon Valley

Last year, much of the conversation around artificial intelligence was dominated by headlines about the shortage of “AI talent”...

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