Download and read the story about one of the world’s largest hospitality providers that could have lost $15 million due to a small miscalculation of the time required for a seemingly simple task.
How to Avoid a 48-hour Call Center Outage
Press about us
Testimonials
Relentless Praise for Relentless Performance
Miratech partnered with Genesys to design and implement a technology solution to increase customer satisfaction at a large financial institution. The combined project team spent two months on site at the client’s headquarters, finishing on budget and ahead of schedule. Both the client and Genesys are delighted with their contributions, expertise and professionalism....
Read more
Ken Conrad
PS Regional Manager, Genesys
We had won a very large, significant outsourcing contract within the financial industry in Finland. As part of our contract, we had to build a robust, modern financial application to enable service operations for one significant part of the contract. We recognized that we lacked the capability in-house to build such a complex application to such a tight timescale....
Read more
Arttu Hollmérus
Business Development Director, Lindorff
Ready for Success?
Let Relentless Performance Work for You!