We Stand with Ukraine Our initiatives

frame

Your CX

Your Way

25 years of Genesys expertise, built around your business. Meet Miratech at Genesys Xperience 2026.

Book a Consultation

A 25 year Genesys partnership, delivering measurable results

At Genesys Xperience 2026, Miratech will share how enterprises are moving past pilots and off-the-shelf limits to run Genesys environments that deliver real business outcomes. Not AI for AI’s sake. Not features you paid for and never switched on. Just customer experience that works the way your business actually runs.

calendar September 1–3, 2026
pin Wynn, Las Vegas

What You Can Expect from Miratech at

Genesys Xperience 2026

chip image

AI That Reaches Production

We help you scale AI beyond the pilot stage: models tuned and governed in your live environment, so AI delivers results instead of stalling after launch.

block image

Full-Lifecycle Ownership

Design, engineer, operate, optimize. We take responsibility across the entire CX lifecycle, not just the migration that gets you there. No handoffs and no blind spots.

block image

Operational Excellence at Scale

Predictable operations, continuous optimization, and the flexibility to shift priorities as your business moves, without renegotiating every time your strategy changes.

Exclusive Offer

Use code XPR26MIRACSTDC for $200 off your Genesys Xperience 2026 ticket.

REGISTER NOW

Join Our

Featured Session

ERIK DELOREY

ERIK DELOREY

Director of Innovation Engineering, Miratech

WEDNESDAY, SEPTEMBER 2

1:30 – 2:00 PM

Integration Is The Experience: Connecting CX, AI, Data, and Operations at Enterprise Scale

Enterprise CX now succeeds or fails in the connective tissue between the platform and everything else: CRM, ERP, workforce management, identity, and field service. This session traces one service journey end to end and shows why integration, not the platform, is where the experience is won. Attendees leave with a pre-flight integration inventory to run before funding any cloud CX or AI program.

Meet Our Team

Genesys Xperience 2026 is your chance to rethink how customer experience is run, optimized, and evolved on Genesys. Our team will be onsite for all three days, including the engineers and architects who run Genesys environments day to day, not just the people who sell them.
Book time with us and we will look at your environment specifically: what you are licensed for, what you are actually using, and where the gap is costing you.
team
form frame