Vacancies

Please review our open vacancies. If you feel that your skills and background meets the requirements, send your detailed resume.

Your application is confidential and will not be provided to third parties. If Miratech does not contact you right away, your application is appreciated and, by submitting your application, you agree that Miratech may keep it in our database and check it when looking for professionals to fill future vacancies.

For more information, please see the Career page, or call recruitment directly by phone at +380 44 206 4098.

We are looking for professionals to build our team, and invite you to be considered for current and future positions.

We offer:

  • Competitive, stable salary
  • Effective professional development system
  • Medical insurance
  • Foreign language classes
  • Opportunity to work on a creative and professional team
  • Friendly corporate culture

Kyiv, Ukraine

Account Based Marketing (ABM) Manager


Business Development Department /Marketing
The Account Based Marketing (ABM) Manager resides on the Marketing team at Miratech and will serve a critical role in helping the company achieve its growth goals. This person will collaborate closely with the strategy leadership team and sales executives to develop the processes, strategies and content requirements needed to execute best-in-class ABM campaigns and programs.
 
Responsibilities
 
  • Execute multi-wave/multi-channel closed-loop programs for each stage of the customer journey
  • Creates emails, landing pages, forms, nurturing programs and reports in the marketing automation tool
  • Perform A/B testing on email campaigns and programs
  • Manages programs, timelines, and provides regular updates to key stakeholders and team members
  • Perform regular audits and maintain integrity of lead scoring process
  • Oversee database maintenance, managing data uploads and ensuring data cleanliness and integrity
  • Collaborate with content marketing team for appropriate content delivery based on customer journey
  • Collaborate with BizApps team on integration of Marketo with CRM
  • Collaborate with Sales to deliver qualified leads to sales team for conversion
  • Track ongoing metrics, including lead generation, campaign effectiveness, engagement levels, funnel advancement
  • Provide reports, insights and recommendations based on data
Requirements
 
  • Proven experience as a ABM Campaign Manager or related role
  • Proven success (revenue generation) with multi-channel demand generation campaigns, including outbound
  • Experience with personalized Account Based Marketing strategies & execution
  • Expertise in leveraging CRM and marketing automation systems
  • A creative mind and advanced writing skills
  • A consistently positive attitude, excellent communication and presentation skills
  • Ability to work in a high growth, fast-paced environment
 

Bid Manager


Business Development Department /Marketing
About the Role
 
We are looking to hire a Bid Manager.
The Bid Manager is an executive sales role within Miratech, responsible for managing bids in response to Request for Proposals (RFPs) from customers. Bid Managers orchestrate the creation of the solution and proposal as 'Bid Project Managers' ensuring compliance with customer requirements and highlighting company value proposition in dynamic IT sector.
 
Successful candidate will be a leader with excellent communication, management and relationship-building skills, able to work with multiple internal stakeholders and functional leadership to create effective partnership.
 
Responsibilities
 
  • Bid management, proposal/offer's preparation from A to Z, RFI response preparation, form filling etc.;
  • Prepare supplementary materials related to sales such as presentation, comparisons, summaries etc.;
  • Proposal document compilation formatting and look & feel;
  • Provide quality control for content provided by bid team members;
  • Gather and provide inputs for content creation by US team and external subcontractor;
  • Create content for bidding and sales purpose;
  • Ability to handle multiple tasks, meet deadlines and to work under pressure.
Requirements
 
  • 5+ years of bid submission experience to both internal and international customers and EU grant programs;
  • Knowledge of Power Point;
  • University degree (preferably marketing or IT);
  • Strong communication and analytical skills;
  • Result oriented and out of the box;
  • Fluent English level (written) is a must.

Business Development Associate


Business Development Department
Miratech is an IT services and outsourcing company that provides managed IT services to large and midsize multinational organizations. Miratech has been ranked highly in major industrial ratings, including the Global Services 100; Global Outsourcing 100® and others. 
 
Company offers an exciting opportunity to join fast-paced international Business Development team as Business Development Associate. Be a key member in the Business Development organization combining communication and coordination with research and analytics. This provides deep understanding of business processes and excellent career opportunities within business development organization.
 
Apply if you:
 
  • A natural communicator
  • Passionate about working in a fast-paced, high growth environment
  • Pride in what you do, and desire to exceed expectations
  • Able to work things out and think for yourself
  • Willing to learn and take feedback
Responsibilities:
 
  • Serve as back-office for Business Management Organization within the Company
  • Take ownership of regular organizational reporting
  • Coordinate management meetings, meetings agenda, materials and minutes 
  • Register and follow up tasks, track action items to closure
  • Deliver high-quality and timely responses to executive inquiries regarding business development management organization initiatives, reports, statistics and forecasts
  • Ensure full support of Business Development Managers  
Skills and qualifications requested:
 
  • Upper-intermediate English and advanced written business English
  • Strong verbal and written communication skills
  • Excellent analytical skills
  • Ability to adhere to multiple deadlines and track items to closure.
  • Commitment to achieving performance goals, individually and as a team
  • Initiative and ability to handle increasing responsibility over time.
  • Ability to multi-task and prioritize effectively
  • Expert knowledge of MS Office: Excel, Word, Power Point
  • Knowledge of CRM is a plus 
 

Deputy Chief Accountant


Finance Department
We are looking to hire a Deputy Chief Accountant.
 
Responsibilities:
 
  • Dealing with banks (bank payments, client bank and bank statement);
  • Accounting for fixed assets;
  • Accounts payable processing (incoming acts, incoming VAT);
  • Processing of primary cost documents;
  • Executing payrolls and calculating respective taxes (HQ, subcontractors, invalids, hospital payments, and vacations);
  • Margin and cost analysis of product / customer / project;
  • Control of deviations of actual project/entity costs from budgeted;
  • Recommendations on costs optimization;
  • Assist with monthly report preparation;
  • Keep track of changes legislation.
Requirements:
 
  • Degree in Finance/Economics from a leading University;
  • Proficiency in Accounting principles, National standards, 1C 8.2, 1C ЗУП;
  • Minimum 3 years of experience as Senior Accountant in reputable international or leading Ukrainian company;
  • Strong experience in financial accounting;
  • Advanced PC user (MS Office and other business applications);
  • Analytical mindset and accuracy with numbers;
  • Working knowledge of math and statistical methods;
  • English level — pre-intermediate;
  • Considerable experience in passing tax audits in Ukraine is a plus;
  • Experience in financial reporting automation is a plus.

Java Developer


Engineering Department
The customer is the world's leading provider of customer service and contact center software, with more than 4,500 customers in 80 countries. Drawing on its more than 20 years of customer service innovation and experience. 
 
This project is uniquely positioned to help companies bring their people, insights, and customer channels together to effectively drive today’s customer conversation. Our software directs more than 100 million interactions every day, maximizing the value of customer engagement and differentiating the experience by driving personalization and multi-channel customer service, as well as extending customer service across the enterprise to optimize processes and performance of customer-facing employees.
 
We are looking for Middle Java developer (extension of the current teams) 
 
Project Tech Stack:
 
  • BackEnd: Java Core, Spring (Core Container, Web), Unit Testing, Any REST Client, Hibernate\JPA, ElasticSearch, Kibana, Spark.
  • FrontEnd: JavaScript, AMD, RequireJS, HTML\CSS, jQuery, Underscore, Angular, Unit Testing, UI and Visualisation Libraries.
  • Tools: Maven, Mercurial/GIT, Jira.
Hire Requirements:
 
  • 2-3+ years’ experience in software engineeringwith real project 
  • Experience Java Core, Spring (Core Container, Web)
  • Experience in OOP, OOD, Functional Programming
  • Good written and reading English skills
We are offering: 
 
  • Competitive salary with regular pay and yearly bonus
  • 24 days paid vacation and sick leave
  • Medical Insurance
  • Good working environment
  • English courses
  • Opportunity to improve English skills by regular communication with native speakers and project team
 

Java Script developer


Engineering Department
The customer is the world's leading provider of customer service and contact center software, with more than 4,500 customers in 80 countries. Drawing on its more than 20 years of customer service innovation and experience. 
 
This project is uniquely positioned to help companies bring their people, insights, and customer channels together to effectively drive today’s customer conversation. Our software directs more than 100 million interactions every day, maximizing the value of customer engagement and differentiating the experience by driving personalization and multi-channel customer service, as well as extending customer service across the enterprise to optimize processes and performance of customer-facing employees.
 
We are looking for Middle Java Script developer (extension of the current teams) 
 
Project Tech Stack
 
  • BackEnd: Java Core, Spring (Core Container, Web), Unit Testing, Any REST Client, Hibernate\JPA, ElasticSearch, Kibana, Spark.
  • FrontEnd: JavaScript, AMD, RequireJS, HTML\CSS, jQuery, Underscore, Angular, Unit Testing, UI and Visualisation Libraries.
  • Tools: Maven, Mercurial/GIT, Jira.
Hire Requirements:
 
  • 2-3+ years’ experience in software engineeringwith real project 
  • Experience JavaScript, AMD, RequireJS, HTML\CSS
  • Experience in OOP, OOD, Functional Programming
  • Good written and reading English skills
We are offering: 
 
  • Competitive salary with regular pay and yearly bonus
  • 24 days paid vacation and sick leave
  • Medical Insurance
  • Good working environment
  • English courses
  • Opportunity to improve English skills by regular communication with native speakers and project team
 

Junior Financial Analyst


Finance Department
We are looking to hire a Junior Financial Analyst.
 
Responsibilities:
 
  • Work with the APR system of the company; reflection and monitoring expenditure of departments, projects.
  • Operating accounting of data in the internal system of the company.
  • Monthly preparation of information for business travel invoices.
  • Collaboration with project / department managers to collect information on business trips.
  • Preparing financial reports (on the request of the head).
  • Automation and optimization of the accounting of travel expenses in the company.
  • Work with client-bank.
  • Invoicing customers.
Requirements:
 
  • University Degree (finance / accounting and auditing).
  • 2+ years of experience in accounting / finance.
  • Ability to work with large sets of data.
  • Advanced knowledge of MS Office (Excel).
  • Analytical skills.
  • Stress resistance.
  • Ability to learn fast.
  • Purposefulness.
  • Intermediate level of English as minimum.

Marketing Director


Business Development Department /Marketing
About Miratech
 
Miratech is an IT services and outsourcing company that contracts with large and midsize multinational organizations.
Founded in 1989, Miratech has its headquarters in Stockholm and Washington, DC; and R&D centers in Poland, Slovakia, and Ukraine. Miratech serves its customers in 560 cities and towns.
 
Marketing Director will have a critical role in helping the company achieve its growth goals. This person will collaborate closely with the strategy leadership team to implementation Global Marketing Strategy.
 
Main responsibilities:
 
  • Execute on implementation of the Marketing strategy - including campaigns, events, digital marketing, and PR.
  • Working closely with the company’s Sales team; enabling them to meet their commercial objectives by providing them with appropriate tools, materials and presentations
  • Managing the traffic of day to day activities of the marketing team.
  • Work closely with product management team to define marketing materials and programs.
  • Manage social media presence and direct programs to improve social media reputation and recognition.
  • Executing on marketing and communications strategies for the organisation.
  • Undertake continuous analysis of competitive environment and consumer trends
Requirements:
 
  • Strong experience in service oriented B2B structure (excellent has mix from marketing, sales, customer service management) 
  • Good knowledge an d understanding of effective marketing tools for different sales-channels
  • Experience of successful implementation of marketing strategy is a big plus
  • Good conversational and written skills in English
  • Proven leadership and management skills
  • Target driven, self-motivated and positive-minded person
  • High level of communication and negotiation skills.

Marketing Vice President


Business Development Department /Marketing
About Miratech
 
Miratech is an IT services and outsourcing company that contracts with large and midsize multinational organizations.
Founded in 1989, Miratech has its headquarters in Stockholm and Washington, DC; and R&D centers in Poland, Slovakia, and Ukraine. Miratech serves its customers in 560 cities and towns.
 
Marketing Vice President are highly-placed executives or board-level directors for Miratech. Hi is responsible for determining strategies to improve or maintain the market-shares for the goods or services sold. This involves setting strategies in many areas concerned with the presentation of company assets and products, from branding to advertising
 
Main responsibilities:
 
  • Control to implementation of the Marketing strategy - including campaigns, events, digital marketing, and PR.
  • Working closely with the company’s Sales team; enabling them to meet their commercial objectives by providing them with appropriate tools, materials and presentations
  • Managing the traffic of day to day activities of the marketing team.
  • Work closely with product management team to define marketing materials and programs.
  • Manage social media presence and direct programs to improve social media reputation and recognition.
  • Executing on marketing and communications strategies for the organization.
  • Undertake continuous analysis of competitive environment and consumer trends
  • Oversee marketing operations, develop policies and business plans.
Requirements:
 
  • Proven experience as VP, Marketing or similar role
  • Solid understanding of market research and data analysis methods
  • Ability to apply marketing techniques over digital and non-digital channels
  • Understanding of IT Services, IT Outsourcing
  • Strong experience in service oriented B2B structure in marketing
  • Good knowledge and previous excellent experience for of the effective marketing tools for different sales-channels
  • Experience of successful implementation of marketing strategy is a big plus
  • Good conversational and written skills in English
  • Proven leadership and management skills
  • Target driven, self-motivated and positive-minded person
  • High level of communication and negotiation skills.

Middle/Senior C++ Developer


Engineering Department
We are looking for a C++ Developer who will take a part in a new Sweden project. Our client is a software development company that produces the software related for account management, account receivable, invoice purchasing, factoring and debt collection – all-in-one or standalone.
 
Responsibilities:
 
  • Requirements analysis and estimation of implementation
  • Development of software with using of C++ and C#
  • Preparation of SQL queries for required data fetching
Technical requirements:
 
  • Collection industry subject-matter expertise is required
  • 3-5 years’ experience in software engineering as a C++ developer
  • Extensive knowledge of MFC, Win32 API, CRT, multithreading
  • WinSock API, multi-language components, client-server
  • Standard Template Library (STL), RPC technology
  • Extensive knowledge of Microsoft Visual Studio 2010-2015
  • Good knowledge of SQL, XML, experience with MS SQL DB
  • Good knowledge of C#
  • English: upper intermediate
  • Base-level skills in the following: HTML, CSS
  • Knowledge of SOAP and OLE DB would be a plus.

Miratech Internship Program


Business Development Department
Miratech offers an exciting opportunity to join our team for young talents.  You’ll get the opportunity to work on real projects and tasks with professionals. 
 
This is your real chance to start the careers and try out your skills and talents in the working environment.
 
Apply if you are:
 
  • Attentive and responsible;
  • Willing to acquire experience of working for an international company;
  • Passionate about working in a fast-paced, high growth environment;
  • Willing to learn
  • Upper-intermediate English speaker

Oracle BI, SQL Developer


Engineering Department
We are looking for a Oracle BI, SQL Developer to join our team on full-time basis. The project involves development of custom applications to handle the full range of work that arrives in a contact center.
 
Responsibilities:
 
  • Oracle BI Integration
  • Create OBIEE metadata/reports and dashboards
Formal Education & Certification
 
  • Bachelor degree or equivalent in related field or equivalent experience.
  • Oracle certifications are a plus.
Knowledge & Experience
 
  • 3+ years IT experience.
  • Well versed in advanced query development and design using SQL.
  • Experience with one or more of the following: Oracle Business Intelligence Enterprise Edition (OBIEE), Oracle BI Application, Oracle Daily Business Intelligence, Informatica Power Center, Oracle Data Integrator (ODI), Oracle Warehouse Builder or a similar set of tools.
  • Experience with Oracle BI Applications, a plus.
  • Experience with MDX, XQuery, XML/A, a plus.
  • Experience with XML development and design including XML Schema, and XSLT are a plus
  • Experience with web services integration architectures including SOAP and REST, a plus
  • Knowledge of scripting languages including Korn/Bourne Shell, Perl, Python, Ruby, a plus
  • Experience with Java development is a plus

QA Automation engineer


Engineering Department
The customer is the world's leading provider of customer service and contact center software, with more than 4,500 customers in 80 countries. Drawing on its more than 20 years of customer service innovation and experience. 
 
This project is uniquely positioned to help companies bring their people, insights, and customer channels together to effectively drive today’s customer conversation. Our software directs more than 100 million interactions every day, maximizing the value of customer engagement and differentiating the experience by driving personalization and multi-channel customer service, as well as extending customer service across the enterprise to optimize processes and performance of customer-facing employees.
 
We are looking for QA Automation engineer (extension of the current teams) 
 
Project Tech Stack
 
  • BackEnd: Java Core, Spring (Core Container, Web), Unit Testing, Any REST Client, Hibernate\JPA, ElasticSearch, Kibana, Spark.
  • FrontEnd: JavaScript, AMD, RequireJS, HTML\CSS, jQuery, Underscore, Angular, Unit Testing, UI and Visualisation Libraries.
  • Tools: Maven, Mercurial/GIT, Jira.
Main responsibilities:
 
  • Developing and support of Automation test suite for continues delivery project.
  • Communication with remote team, test environment customization, working with cutting edge technology.
Successful candidates should have:
 
  • Practical experience in test automation/design
  • Experience with test automation tools
  • Practical experience with Java and JavaScript
  • Practical experience with MSSQL, Oracle and Cassandra databases
  • Experience with Junit, Jenkins and JIRA
  • Knowledge in Docker is a benefit.
  • English - intermediate
We are offering: 
 
  • Competitive salary with regular pay and yearly bonus
  • 24 days paid vacation and sick leave
  • Medical Insurance
  • Good working environment
  • English courses
  • Opportunity to improve English skills by regular communication with native speakers and project team
 
 
 

Senior Recruiter


Administrative Department
Miratech is an IT services and outsourcing company that provides managed IT services to large and midsize multinational organizations. Miratech has been ranked highly in major industrial ratings, including the Global Services 100; Global Outsourcing 100® and others. Miratech is looking for a goal oriented Senior Recruiter.
 
Responsibilities:
 
  • Organisation&overseeing of a full life-cycle recruiting process: from advertising to hiring and staff integration 
  • Leverage all aspects of sourcing and candidate development including job posting, job board mining, internet sourcing, social networking, employee referrals, and networking events
  • Management of the team, determination of priorities and control of hiring deadlines, directing the recruiting campaigns
  • Act as an escalation point for the team, by removing any stumbling blocks from the recruitment process
  • Planning, organizing and coordinating team activities 
  • Creating Recruiting guidelines, job descriptions, checklists
  • Close collaboration with HR and other departments 
  • Preparation of the Ad-hoc statuses, reports and analytical researches
  • Continuous development of the best global practices for the recruiting team, implementation of new technologies
  • Close work with management team, providing updates on pool activity, hires, industry information, statistics, etc.
Skills and qualifications requested:
 
  • 5+ years recruitment experience with high volume
  • 3+ years as Senior recruiter for IT or professional services company with proven success delivering recruiting results individually or as a part of the team in a fast-paced, demanding, high growth environment
  • Practical experience in executive search, hiring high level professional staff 
  • High personal hiring performance of the middle and senior level management
  • Excellent interpersonal and communication skills, self-motivation, leadership position 
  • English: upper-intermediate (written and verbal competence is a must)

Telemarketing Specialist


Business Development Department/Telemarketing
Miratech is an IT services and outsourcing company that provides managed IT services to large and midsize multinational organizations. Miratech has been ranked highly in major industrial ratings, including the Global Services 100; Global Outsourcing 100® and others. We are a fast growing company, actively enhancing its presence in Europe and USA. For this aim Miratech develops a wide partner network, which is supported by the ambitious and professional business development team.
 
Telemarketing Specialist is a person responsible for research and initial contact with potential partners. The primary role of this position is maintenance of company's development through С-level communication and presentation of company's services.
 
Requirements:
 
  • 2-year experience in initial contact with potential partners and customers (telemarketing/telesales, direct marketing, cold calls etc.);
  • Experience in B2B or B2C relationship building;
  • Fluent oral and written English is a must. Knowledge of other languages would be a plus;
  • Strong interpersonal, communication and analytical skills, initiative, sense of responsibility;
  • Motivation to reach and exceed set targets;
  • Basic understanding of the IT market;
  • Basic knowledge of PC operations.
Responsibilities: 
 
  • Conducting market research;
  • Searching for potential partners;
  • Serving as the primary contact for potential partners;
  • Initial presentation of company's services;
  • C-level communication and relationships maintenance;
  • Potential and existing partners support;
  • Tenders monitoring.
  • Opportunity to deal with top level management within some of the world's largest organizations;
  • Competitive, stable salary;
  • Recognition of your achievements through financial and promotional rewards;
  • World-class training;
  • Opportunity for professional and career growth;
  • Work in a creative, professional and friendly team.
 
 

Vinnytsia, Ukraine

Java Developer


Engineering Department
The customer is the world's leading provider of customer service and contact center software, with more than 4,500 customers in 80 countries. Drawing on its more than 20 years of customer service innovation and experience. 
 
This project is uniquely positioned to help companies bring their people, insights, and customer channels together to effectively drive today’s customer conversation. Our software directs more than 100 million interactions every day, maximizing the value of customer engagement and differentiating the experience by driving personalization and multi-channel customer service, as well as extending customer service across the enterprise to optimize processes and performance of customer-facing employees.
 
We are looking for Middle Java developer (extension of the current teams) 
 
Project Tech Stack:
 
  • BackEnd: Java Core, Spring (Core Container, Web), Unit Testing, Any REST Client, Hibernate\JPA, ElasticSearch, Kibana, Spark.
  • FrontEnd: JavaScript, AMD, RequireJS, HTML\CSS, jQuery, Underscore, Angular, Unit Testing, UI and Visualisation Libraries.
  • Tools: Maven, Mercurial/GIT, Jira.
Hire Requirements:
 
  • 2-3+ years’ experience in software engineeringwith real project 
  • Experience Java Core, Spring (Core Container, Web)
  • Experience in OOP, OOD, Functional Programming
  • Good written and reading English skills
We are offering: 
 
  • Competitive salary with regular pay and yearly bonus
  • 24 days paid vacation and sick leave
  • Medical Insurance
  • Good working environment
  • English courses
  • Opportunity to improve English skills by regular communication with native speakers and project team
  •  

Java Script developer


Engineering Department
The customer is the world's leading provider of customer service and contact center software, with more than 4,500 customers in 80 countries. Drawing on its more than 20 years of customer service innovation and experience. 
 
This project is uniquely positioned to help companies bring their people, insights, and customer channels together to effectively drive today’s customer conversation. Our software directs more than 100 million interactions every day, maximizing the value of customer engagement and differentiating the experience by driving personalization and multi-channel customer service, as well as extending customer service across the enterprise to optimize processes and performance of customer-facing employees.
 
We are looking for Middle Java Script developer (extension of the current teams) 
 
Project Tech Stack
 
  • BackEnd: Java Core, Spring (Core Container, Web), Unit Testing, Any REST Client, Hibernate\JPA, ElasticSearch, Kibana, Spark.
  • FrontEnd: JavaScript, AMD, RequireJS, HTML\CSS, jQuery, Underscore, Angular, Unit Testing, UI and Visualisation Libraries.
  • Tools: Maven, Mercurial/GIT, Jira.
Hire Requirements:
 
  • 2-3+ years’ experience in software engineeringwith real project 
  • Experience JavaScript, AMD, RequireJS, HTML\CSS
  • Experience in OOP, OOD, Functional Programming
  • Good written and reading English skills
We are offering: 
 
  • Competitive salary with regular pay and yearly bonus
  • 24 days paid vacation and sick leave
  • Medical Insurance
  • Good working environment
  • English courses
  • Opportunity to improve English skills by regular communication with native speakers and project team
  •  

Middle/Senior C++ Developer


Engineering Department
We are looking for a C++ Developer who will take a part in a new Sweden project. Our client is a software development company that produces the software related for account management, account receivable, invoice purchasing, factoring and debt collection – all-in-one or standalone.
 
Responsibilities:
 
  • Requirements analysis and estimation of implementation
  • Development of software with using of C++ and C#
  • Preparation of SQL queries for required data fetching
Technical requirements:
 
  • Collection industry subject-matter expertise is required
  • 3-5 years’ experience in software engineering as a C++ developer
  • Extensive knowledge of MFC, Win32 API, CRT, multithreading
  • WinSock API, multi-language components, client-server
  • Standard Template Library (STL), RPC technology
  • Extensive knowledge of Microsoft Visual Studio 2010-2015
  • Good knowledge of SQL, XML, experience with MS SQL DB
  • Good knowledge of C#
  • English: upper intermediate
  • Base-level skills in the following: HTML, CSS
  • Knowledge of SOAP and OLE DB would be a plus.

QA Automation engineer


Engineering Department
The customer is the world's leading provider of customer service and contact center software, with more than 4,500 customers in 80 countries. Drawing on its more than 20 years of customer service innovation and experience. 
 
This project is uniquely positioned to help companies bring their people, insights, and customer channels together to effectively drive today’s customer conversation. Our software directs more than 100 million interactions every day, maximizing the value of customer engagement and differentiating the experience by driving personalization and multi-channel customer service, as well as extending customer service across the enterprise to optimize processes and performance of customer-facing employees.
 
We are looking for QA Automation engineer (extension of the current teams) 
 
Project Tech Stack
 
  • BackEnd: Java Core, Spring (Core Container, Web), Unit Testing, Any REST Client, Hibernate\JPA, ElasticSearch, Kibana, Spark.
  • FrontEnd: JavaScript, AMD, RequireJS, HTML\CSS, jQuery, Underscore, Angular, Unit Testing, UI and Visualisation Libraries.
  • Tools: Maven, Mercurial/GIT, Jira.
Main responsibilities:
 
  • Developing and support of Automation test suite for continues delivery project.
  • Communication with remote team, test environment customization, working with cutting edge technology.
Successful candidates should have:
 
  • Practical experience in test automation/design
  • Experience with test automation tools
  • Practical experience with Java and JavaScript
  • Practical experience with MSSQL, Oracle and Cassandra databases
  • Experience with Junit, Jenkins and JIRA
  • Knowledge in Docker is a benefit.
  • English - intermediate
We are offering: 
 
  • Competitive salary with regular pay and yearly bonus
  • 24 days paid vacation and sick leave
  • Medical Insurance
  • Good working environment
  • English courses
  • Opportunity to improve English skills by regular communication with native speakers and project team
 
 

Cuneo, Italy

Applications Support Engineer


Engineering Department
We are looking to hire an Applications Support Engineer (Cuneo, Italy) for enterprise-level products in the financial domain. You will work in a multicultural environment with talented colleagues in several European countries.
 
Technical requirements: 
 
  • Experience in support of financial applications, preferably debt collection.
  • Technology: SQL
  • Knowledge of Recupera software is a plus.
  • Experience in operational work (business applications administration & maintenance, help desk).
Responsibilities: 
 
  • Provide application operations, user support & startup trainings, incident and problem resolution, maintenance and requests fulfillment.
  • Provide change requests processing as well as minor software upgrades and bugfixes implementation.
  • Manage the schedule of automated operations routines.
  • Interaction with software vendors.
 

Madrid, Spain

Project manager


Project Management Office
Requirements: 
 
  • 3+ years Med PM of software projects experience 
  • Good communication skills, ability to communicate in a clear and understandable manner
  • Ability to communicate in English, facilitating requirements and managing expectations
  • Written business English
  • SWE background
  • Nice to have:
  • PMBOK experience highly desired
 
Responsibilities: 
 
  • Project Integration Management: the processes and activities needed to identify, define, combine, unify, and coordinate the various processes and project management activities within the project management process groups. 
  • Project Scope management : the processes required to ensure that the project includes all the work required, and only the work required, to complete the project successfully. 
  • Project Time Management : the processes required to manage the timely completion of the project. 
  • Project Cost Management : the processes involved in planning, estimating, budgeting, financing, funding, managing, and controlling costs so that the project can be completed within the approved budget. 
  • Project Quality Management : the processes and activities of the performing organization that determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken. 
  • Project Human Resource Management : the processes that organize, manage, and lead the project team. 
  • Project Communications Management : the processes that are required to ensure timely and appropriate planning, сollection, creation, distribution, storage, retrieval, management, control, monitoring, and the ultimate disposition of project information. 
  • Project Risk Management : the processes of conducting risk management planning, identification, analysis, response planning, and controlling risk on a project. 
  • Project Procurement Management : the processes necessary to purchase or acquire products, services, or results needed from outside the project team. Processes in this area include Procurement Planning, Solicitation Planning, Solicitation, Source Selection, Contract Administration, and Contract Closeout. 
  • Project Stakeholder Management : the processes required to identify all people or organizations impacted by the project, analyzing stakeholder expectations and impact on the project, and developing appropriate management strategies for effectively engaging stakeholders in project decisions and execution.

Valladolid, Spain

Desktop Support Engineer


Engineering Department
We are looking for a Desktop Support Engineer who will join our friendly international team in Valladolid (Spain). The knowledge of English and Italian or German is a must.
 
Technical requirements:
 
  • Customer service orientation;
  • Proven working experience in providing help desk support;
  • Excellent written and verbal communication, coordination, and interpersonal skills;
  • Proficiency (Intermediate level) in English, Spanish and Italian or German (written, spoken);
  • Working knowledge of help desk software and remote control;
  • ITIL background;
  • Strong client-facing and communication skills;
  • Advanced troubleshooting and multi-tasking skills;
  • Reporting skills.
Responsibilities:
 
  • Provide friendly and efficient support to users via phone, email, electronically;
  • Liaise with users, informing them of progress and/ or requesting further information as necessary;
  • Advise user on appropriate action;
  • Diagnose and resolve technical hardware and software issues using available information resources;
  • Translate and escalate requests when needed;
  • Follow standard help desk procedures;
  • Prepare activity reports;
  • Inform management of recurring problems;
  • Stay current with system information, changes and updates;
  • Maintain accurate records of all calls, emails and discussions;
  • Update the priority and status of logged support calls when required.

Warsaw, Poland

Desktop Support Engineer


Engineering Department
We are looking for a Desktop Support Engineer who will join our friendly international team in Warsaw. The knowledge of English and Italian or German is a must.
 
Technical requirements:
 
  • Customer service orientation;
  • Proven working experience in providing help desk support;
  • Excellent written and verbal communication, coordination, and interpersonal skills;
  • Proficiency (Intermediate level) in English, Spanish and Italian or German (written, spoken);
  • Working knowledge of help desk software and remote control;
  • ITIL background;
  • Strong client-facing and communication skills;
  • Advanced troubleshooting and multi-tasking skills;
  • Reporting skills.
Responsibilities:
 
  • Provide friendly and efficient support to users via phone, email, electronically;
  • Liaise with users, informing them of progress and/ or requesting further information as necessary;
  • Advise user on appropriate action;
  • Diagnose and resolve technical hardware and software issues using available information resources;
  • Translate and escalate requests when needed;
  • Follow standard help desk procedures;
  • Prepare activity reports;
  • Inform management of recurring problems;
  • Stay current with system information, changes and updates;
  • Maintain accurate records of all calls, emails and discussions;
  • Update the priority and status of logged support calls when required.

Senior .NET Developer


Engineering Department
We are looking to hire a Senior .NET Developer who will take part in creating enterprise-level products in the health-care domain. Customer is one of the leading healthcare software companies offering their services for 500+ healthcare organizations. You will work in a multicultural environment with talented colleagues in Poland and USA both on-site and during business trips
 
Responsibilities:
  • requirements clarification with analysts and Product Owners
  • development activities analysis, estimation and planning
  • design and develop new functionality with responsibility for the full development life cycle 
  • perform unit testing, code review and bug-fixing
Requirements: 
  • 5+ years of experience in software engineering as a .NET developer
  • Extensive knowledge of .NET, MSSQL, ASP.NET MVC, WCF, Entity Framework, JavaScript, knockoutjs
  • Knowledge of software development methodology and software lifecycle processes, especially Agile
  • Knowledge of unit and integration testing methodologies 
  • Bachelor or MSc degree in computer science, math, or related field
  • Advanced written and oral English 
  • Excellent verbal and written communication skills
  • Understanding of healthcare IT domain will be a plus
  • Readiness for business trips
 

USA

Copywriter


Business Development Department
We are looking for a creative Copywriter (USA) to write clear and concise copy for ads, publications and websites. Your words will inform and engage target audiences.
 
Our ideal candidate is a team-spirited, skilled and imaginative writer with an eye for detail. If you can grasp project requirements quickly and offer valuable insight, we’d like to meet you.
 
Submit up to three writing samples, so we can get an idea of your best work. Feel free to include links to your content or portfolio in your application.
 
Responsibilities
 
  • Write clear, attractive copy with a distinct voice
  • Interpret copywriting briefs to understand project requirements
  • Collaborate with designers, PR and other professionals on large- and small-scale marketing projects (e.g. email campaigns and landing pages)
  • Conduct high-quality research and interviews
  • Edit and proofread copy as needed
  • Use SEO principles to maximize copy’s reach
  • Source images and other content
Requirements
 
  • Proven experience as a copywriter or related role in IT sphere
  • Knowledge of online content strategy and creation
  • Excellent writing, editing and proofreading skills
  • Experience with SEO
  • Strong research skills
  • Creativity
  • Collaborative spirit
  • Excellent time-management and organizational skills
  • BSc/BA in mark
 

Marketing Vice President


Business Development Department /Marketing
About Miratech
 
Miratech is an IT services and outsourcing company that contracts with large and midsize multinational organizations.
Founded in 1989, Miratech has its headquarters in Stockholm and Washington, DC; and R&D centers in Poland, Slovakia, and Ukraine. Miratech serves its customers in 560 cities and towns.
 
Marketing Vice President are highly-placed executives or board-level directors for Miratech. Hi is responsible for determining strategies to improve or maintain the market-shares for the goods or services sold. This involves setting strategies in many areas concerned with the presentation of company assets and products, from branding to advertising
 
Main responsibilities:
 
  • Control to implementation of the Marketing strategy - including campaigns, events, digital marketing, and PR.
  • Working closely with the company’s Sales team; enabling them to meet their commercial objectives by providing them with appropriate tools, materials and presentations
  • Managing the traffic of day to day activities of the marketing team.
  • Work closely with product management team to define marketing materials and programs.
  • Manage social media presence and direct programs to improve social media reputation and recognition.
  • Executing on marketing and communications strategies for the organization.
  • Undertake continuous analysis of competitive environment and consumer trends
  • Oversee marketing operations, develop policies and business plans.
Requirements:
 
  • Proven experience as VP, Marketing or similar role
  • Solid understanding of market research and data analysis methods
  • Ability to apply marketing techniques over digital and non-digital channels
  • Understanding of IT Services, IT Outsourcing
  • Strong experience in service oriented B2B structure in marketing
  • Good knowledge and previous excellent experience for of the effective marketing tools for different sales-channels
  • Experience of successful implementation of marketing strategy is a big plus
  • Good conversational and written skills in English
  • Proven leadership and management skills
  • Target driven, self-motivated and positive-minded person
  • High level of communication and negotiation skills.

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