Business Solutions

 
Miratech, with more than 20 years of successful experience in international projects, offers unique expertise in the design and implementation of complex turnkey business solutions. Miratech builds solutions that consider a variety of factors, including the regulatory environment, customer business processes, and technology constraints. Miratech selects the best platforms and systems from global software and technology providers to suit each customer’s needs. We manage the quality of our products and services through the implementation of relevant international standards and the adoption of best industry practices throughout the delivery lifecycle.
 
Miratech Expertise Domains
 
  • Customer relationship management (CRM)
  • Enterprise content management (ECM)
  • Contact centers
  • Enterprise service bus (ESB) / Enterprise application integration (EAI) 

Miratech Technology Partners

  • ABBYY – OCR, ICR, OMR solutions, data capturing, and recognition technologies
  • Alcatel-Lucent – telecommunications, contact centers, media, and data exchange services
  • Avaya – contact centers, corporate communications systems, and IP telephony
  • Citrix Systems – virtualization and remote application solutions with networking technologies
  • Eccentex – Dynamic Case Management Software as a Service (SaaS) solutions
  • Ericsson – self care, enterprise content management
  • Genesys –solutions and technologies for contact centers, technical support, and training
  • HP – computing, data storage, and network hardware
  • IBM – business solutions, services, and software products
  • Microsoft – business solutions and software products including CRM, software licensing, and business management system development
  • Oracle – development, production, and delivery of IT solutions for database storage and management, workforce management, and software development tools
  • VmWare – virtualization software
  • Voxeo – development platforms for unified customer experience and communications
Committed to being a customer-centric company, Miratech caters to the varied requirements of our customers and offers complete satisfaction related to costs and risks. Miratech approaches problems from the customer’s point of view, based on their business requirements.